Logistics Coordinator

1 week ago

Sharjah, Sharjah, United Arab Emirates "BD SELECT" Full time
Industry: Fragrance and Packaging (Perfume & Cosmetics)

Location: Sharjah, United Arab Emirates
Type: Full-Time

Role Overview

We are looking for a highly organized Logistics Coordinator to manage our supply chain operations, ensuring efficient procurement, distribution, and logistics while maintaining effective communication with customers.

Key Responsibilities

Supply Chain & Logistics Management

- Coordinate logistics activities: procurement, inventory management, distribution, and transportation.
- Ensure timely delivery of products from suppliers to clients.
- Collaborate with suppliers, vendors, and internal teams to maintain supply chain efficiency.
- Track shipments using SAP Logistics and resolve any issues.

Customer Care & Communication

- Serve as the point of contact for customers regarding their orders and service needs.
- Communicate delivery timelines and address potential issues transparently.
- Resolve complaints professionally and promptly.

Collaboration & Coordination

- Work closely with sales, production, and finance departments for smooth operations.
- Coordinate with sales and marketing teams to optimize order fulfillment.

Data Analysis & Process Improvement

- Analyze logistics data to identify improvement areas.
- Implement solutions for operational efficiency and cost-effectiveness.

Inventory & Order Management

- Monitor inventory levels and manage procurement schedules using SAP Logistics.
- Maintain accurate records of orders and deliveries.

Event Coordination & Support

- Assist in logistics for trade shows and events, ensuring all logistics aspects are managed efficiently.

Qualifications & Experience

Mandatory Expertise

- Proven experience in logistics coordination and customer service.
- Hands-on experience with SAP Logistics, CRM, and ERP systems.

Experience Required

- Minimum 5 years in a logistics or supply chain role, preferably in the luxury or fragrance sector.

Educational Background

- Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field.
- Certification in SAP Logistics is a plus.

Skills & Knowledge

- Strong understanding of logistics management and inventory control.
- Proficient in SAP Logistics or similar ERP systems.
- Excellent communication and problem-solving skills.
- Familiarity with luxury industry standards is an advantage.

Bonus Skills

- Experience in the luxury goods or fragrance industry.
- Knowledge of event coordination for trade shows or corporate events.
- Fluency in English; Arabic is a plus.

Key Competencies

- Exceptional customer service focus.
- Strong communication skills with stakeholders.
- Effective issue resolution capabilities.
- Highly organized with the ability to prioritize tasks.
- Proactive in seeking process improvements.

Behavior and Culture

- Promote continuous improvement and lead by example.
- Foster strong communication and negotiation skills for relationship management.
- Encourage teamwork and a customer-centric approach.
- Maintain organization while being adaptable to changes.
- Ability to work independently under pressure and manage staff effectively.

Why Join Us?

- Be part of an innovative company in fragrance and packaging design.
- Work on exciting projects for global brands.
- Collaborate with a passionate team in a dynamic environment.
- Opportunities for professional growth within the industry.

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