Kids Club Attendant- Six Senses The Palm Dubai
5 days ago
As Kids Club Attendant, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. My duties and responsibilities will include: • Plan, organize, conduct and create kids’ activities. • Provide an educational yet fun environment for the children. • Setup Kids Club room and equipment prior to the children's arrival, including any audio visual, arts and crafts supplies, books, etc. • Make, reconfirm and verify guest bookings. • Control and direct all children throughout the day. • Ensure to address each child by name. • Request and collect stock and supply in accordance with minimum stock levels. • Ensure the cleanliness and a high standard of hygiene and sanitation of the Kids Club’s area. • Present the available activities to each family on arrival. • Ensure every child’s dietary restriction, preferences and special requests are taken note and recorded in the systems. Share with other departments when required. • Prepare guest bills when required. • Participate in the sale or upselling of retail products, ensuring the retail target is achieved (if retail in Kid’s Club is available). • Ensure a safe environment for the children. • Handle, follow up and report on guests’ comments and feedback. • Maintain knowledge of all emergency evacuation drills according to property policies. • Report any health or safety hazards to Kids Club Supervisor and Kids Club Manager. • Maintain a high standard of personal appearance, grooming and hygiene. • Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements. • Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job. • Ensure all equipment of the department is kept clean and in good working condition. • Upsell all property facilities and activities. • Knowledge and strict adherence to LQA standards. Qualifications To execute the position of Kids Club Attendant, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized Early Childhood school with kindergarten/ school teaching background and more than one year’s experience in a similar hotel operational role. Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have knowledge of learning stories creation for children, latest trends with children and local environmental initiatives. I have an excellent command of written and spoken English and some knowledge of the local language and customs. The above is intended to provide an overview of the role and responsibilities for a Kids Club Attendant at Six Senses The Palm, Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses The Palm, Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
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