Operations Lead- Cards
2 weeks ago
Location: Dubai
Relevant experience: 10 years in Card Operations
Mandatory experience: Focus on reconciliation settlement and implementation of Mastercard mandates. Proficiency in English; knowledge of additional languages (Arabic) is a plus.
Purpose of Job:
The Card Operations Lead will play a pivotal role in managing card operations processes ensuring seamless integration of systems for daily operational activities. This role involves reconciliation and settlement processes for Mastercard accounts, chargeback processes, and quarterly reporting for the schemes. The candidate will also be involved in testing transactions, clearing and settlement processes, and resolving issues with the technology team.
Tasks:
Core Responsibilities and Accountabilities:
- Execute card operations processes and integrate systems for daily activities.
- Analyse Mastercard / Scheme mandates and support the implementation of changes to align with said mandates.
- Manage reconciliation and settlement processes for Mastercard accounts.
- Execute chargeback processes for accounts and manage settlements.
- Prepare quarterly reports for the schemes.
- Test transactions, clear transactions, and manage settlement processes.
- Identify and resolve issues with the technology team.
- Manage General Ledgers (GLs) for accounts for nostro settlements, income and expense recognitions, and chargebacks.
- Train card operations and fraud teams on scheme mandates, chargeback processes, compliance, operational processes, and reconciliation and settlement processes.
- Streamline existing processes, including automation to reduce time consumption and errors through training and new methodologies.
KPIs:
- Successful execution of card operations processes.
- Accurate and timely reconciliation and settlement.
- Reduction in chargeback processing time and errors.
- Timely and accurate quarterly reporting.
- Effective training and upskilling of the card operations and fraud teams.
- Improved efficiency and reduced time consumption for operational activities.
Knowledge and Experience:
- Extensive experience in card operations, specifically in reconciliation, settlement, and chargeback processes.
- Strong understanding of MC accounts and related processes.
- Experience with Mastercard mandates and reporting requirements.
- Proven track record of identifying and resolving operational issues.
- Experience in training and developing teams.
SKILLS:
Technical requirements:
- Proficiency in card operations systems (CMS) and software.
- Knowledge of reconciliation and settlement processes for Cards.
- Familiarity with General Ledger (GL) setup and management.
- Experience with transaction testing and settlement processes.
Non-technical requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and training abilities.
- Ability to work collaboratively with technology teams.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to streamline processes and implement new methodologies.
#J-18808-Ljbffr
-
Operations Lead- Cards
2 weeks ago
Dubai, Dubai, United Arab Emirates PayTech Nexus Ltd Full timeTerm: 12 monthsLocation: DubaiRelevant experience: 10 years in Card OperationsMandatory experience: Focus on reconciliation settlement and implementation of Mastercard mandates. Proficiency in English; knowledge of additional languages (Arabic) is a plus.Purpose of Job:The Card Operations Lead will play a pivotal role in managing card operations processes...
-
Operations Lead
2 weeks ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeRequirements:7-9 years of experience in managing card business operations.Prior experience in cards operations or cards technology is essential.Ability to conduct detailed gap analysis of processes, controls, and structures.Excellent delivery and project management skills.Strong analytical skills.Experience in chargebacks, settlement, and reconciliation is...
-
Card Operations Specialist
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeCard Operations SpecialistWe are seeking a highly skilled professional to support the management of all operational and administrative activities within clients' card operations, ensuring maximum efficiency, security, and control. This position involves working closely with our team to identify gaps and opportunities for improvement in card production,...
-
Senior Card Operations Manager
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeSenior Card Operations ManagerWe are seeking a seasoned Senior Card Operations Manager to lead the management of operational and administrative activities within client's card operations. This is a full-time position requiring at least 7 to 9 years of experience in managing Card Business Operations.The ideal candidate will have thorough knowledge of all...
-
Card Operations Expert
7 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeJob DescriptionWe are seeking an experienced Card Operations Lead to manage card operations processes, ensuring seamless integration of systems for daily operational activities.The successful candidate will have extensive experience in card operations, specifically in reconciliation, settlement, and chargeback processes.This role involves reconciliation and...
-
Cards Business Operations Leader
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeCards Business Operations LeaderThis leadership role requires a highly skilled and experienced professional to manage all operational and administrative activities within clients' card operations, ensuring maximum efficiency, security, and control. The successful candidate will have strong leadership skills, excellent communication abilities, and extensive...
-
Card Business Operations Specialist
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeOur mission is to drive operational excellence in card business operations. As a seasoned expert, you will be responsible for ensuring efficient, secure, and controlled activities that maximize client profitability. This role requires a deep understanding of all aspects of card operations, including production, delivery, settlement, and reconciliation.Key...
-
Operational Excellence Manager
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeOperational Excellence Manager - CardsThis role offers an opportunity to work with our team to maximize the profitability of clients' card businesses by ensuring operational activities are carried out with maximum efficiency, security, and control. The ideal candidate will have strong analytical skills and experience in cards operations / cards technology,...
-
Cards Operations Specialist
1 day ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeCards Operations SpecialistWe are seeking a highly motivated Cards Operations Specialist to support our clients in managing all operational and administrative activities within their card operations.This includes maximizing the profitability of the cards business by ensuring that such activities are carried out with maximum efficiency, security, and...
-
Card Operations Specialist
7 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeCard Operations SpecialistWe are seeking a highly motivated Card Operations Specialist to join our team. The ideal candidate will have a strong background in bank card operations, with a keen eye for detail and a passion for delivering excellent results.Key Responsibilities:Liaise with clients' card operations teams to set up new interbank card association...