Service coordinator

منذ 7 أيام

United Arab Emirates Dubai TASC Outsourcing دوام كامل

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Job Description
Job Title – Service coordinator

Key Responsibilities
- Coordinate and schedule daily service requests and assignments.
- Communicate with customers regarding service appointments, job status, and completion updates.
- Coordinate with technicians, drivers, and the operations team to ensure timely service delivery.
- Prepare and maintain service schedules, job sheets, work orders, and related documentation.
- Monitor pending, completed, and delayed service jobs and follow up accordingly.
- Update service status and job details in the relevant system or Excel sheets.
- Coordinate with customers and internal teams to resolve service-related issues.
- Follow up on pending jobs, spare parts, approvals, and other requirements.
- Maintain accurate records of completed and pending service activities.
- Prepare daily/weekly service reports and provide updates to management.
- Coordinate with the accounts team regarding completed jobs, supporting documents, and billing requirements.
- Handle customer queries and escalate unresolved issues to the concerned department.
- Support the operations team with day-to-day administrative and coordination activities. Requirements
- Diploma or bachelor's degree in business administration, Operations, Logistics, or a related field.
- Previous experience in service coordination, operations, logistics, customer service, or a similar role is preferred.
- Good communication and interpersonal skills.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Excel and MS Office.
- Ability to multitask and manage multiple service requests simultaneously.
- Strong follow-up and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Good written and spoken English.
- UAE experience and knowledge of local operations will be an advantage.

Service coordinator

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وظائف مشابهة في United Arab Emirates Dubai

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Service coordinator

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في United Arab Emirates Dubai

أهم المدن