HR Generalist

We're looking for an HR professional who can operate confidently across both consulting and operations. Someone who enjoys solving client problems, managing day-to-day HR processes, and building compliant, people‑focused systems for growing businesses. This role blends hands‑on HR execution with the mindset of a consultant, supporting multiple clients while ensuring a smooth HR operation internally. Key Duties & Responsibilities HR Operations & Administration - Deliver day‑to‑day HR operations including employee lifecycle processes: joining, probation, confirmation, transfers, promotions, and exits. - Manage HR documentation, personnel files, and internal record‑keeping. - Draft and issue employment contracts, addendums, and HR letters as per UAE regulations. - Support visa processing, medicals, Emirates ID, and related government processes where needed. - Prepare accurate payroll inputs, leave reports, and overtime summaries in line with agreed timelines. - Maintain accurate HR Management System or tracker data across all client accounts. - Handle junior‑level employee relations issues at junior level and elevate where required. Compliance & UAE Labour Law - Apply sound knowledge of UAE Labour Law (MoHRE and free zones) when responding to client queries or processing HR actions. - Support compliance checks, HR audits, and reviews of contracts, visas, and employee files. - Track regulatory updates and communicate relevant changes to internal teams and clients. - Ensure all HR operations meet statutory requirements, deadlines, and documentation standards. Client Relationship Management - Maintain consistent communication with client stakeholders, providing timely updates and clear guidance. - Ensure all commitments are delivered as per agreed timelines and service levels. - Address client concerns proactively and elevate when necessary. Confidentiality & Internal Controls - Maintain strict confidentiality of client information and employee data at all times. - Ensure employee files, records, and systems are protected from unauthorised access. - Follow internal controls, checklists, and approval processes to ensure consistency and minimise risk. HR Consulting Support - Support senior consultants in delivering HR projects for clients across different sectors. - Assist in drafting HR documents including policies, procedures, employee handbooks, onboarding guides, HR letters, and templates. - Collaborate with clients to implement HR foundations such as onboarding workflows, performance tools, and employee experience initiatives. - Prepare client reports, trackers, and presentations. - Act as a point of contact for designated clients, handling routine HR queries. - Work effectively with clients and internal teams across different cultures and nationalities. Skills & Knowledge required - Excellence ensures accurate and timely execution of HR tasks across multiple clients. - Working knowledge of labour laws, WPS requirements, end‑of‑service benefits, and pension schemes in the UAE. (GCC knowledge is advantageous) - Contributes to assessments, recommendations, and the creation of HR frameworks and tools. - Ensures client HR operations remain compliant with UAE Labour Law and internal policies. - Maintains accurate, audit‑ready records and prepares monthly HR reports for each client. Key Competencies required - Understands client requirements and delivers accurate, timely, and compliant support. - Takes ownership of tasks, follows up on missing information, and identifies risks before issues arise. - Handles sensitive employee data with discretion, professionalism, and sound judgement. - Consistent focus and precision when handling client matters and employee information. - Highly organised, able to manage multiple clients, deadlines, and information flows without compromising quality. - Comfortable working across different clients, structures, systems, and timelines. - Explains information especially with statutory matters clearly to clients, employees, and internal teams. - Takes ownership of tasks, follows up on missing inputs, and identifies risks before issues arise. Qualification & Experience required - Bachelor's degree in HR, Business Administration, or related field. - HR certifications (CIPD, SHRM, CHRP) preferred. - Minimum of 5 to 7 years of relevant HR Generalist or HR Officer experience, preferably in the UAE and/or other GCC countries. - Experience working with UAE Labour Law across mainland and free zones. - 1–2 years experience in a consulting or client‑facing HR role is an advantage. - Experience supporting multiple stakeholders or working in an outsourced/consulting environment is an advantage. - Strong working knowledge of Excel and reporting tools. Salary budget: AED 10,000 to 12,000 (depending on experience) #J-18808-Ljbffr