Store Manager Supermarket Al Ain

Job Title: Store Manager (Supermarket)
Location: Al Ain UAE
Salary: TBD
Job Type: FullTime
Hiring Company: REAPHR & Recruitment Services
About the Role:
We are seeking an experienced and dynamic Store Manager with a strong background in retail and supermarket management for one of our Retail company clients in Al Ain. This role will involve overseeing the day-to-day operations of the store, managing staff, and ensuring excellent customer service and store performance. The ideal candidate will have experience in the supermarket retail sector, a strong understanding of UAE products, and a proactive approach to driving sales and store efficiency.
Key Responsibilities:

1. Store Operations Management:

- Oversee daily operations of the supermarket ensuring smooth functioning of all departments (e.g. produce, dairy, meat, etc.).

- Maintain stock levels, monitor inventory, and ensure timely reordering of products.

- Ensure the store is clean, organized, and well-stocked at all times.

2. Staff Management and Leadership:

- Manage, motivate, and develop a team of store associates to ensure a high standard of customer service.

- Schedule staff shifts, ensure proper staffing levels, and handle payroll administration.

- Conduct regular performance reviews, provide training, and resolve employee-related issues.

3. Customer Service Excellence:

- Ensure an exceptional customer experience by overseeing the store's customer service practices.

- Resolve customer complaints and issues promptly and professionally.

- Implement strategies to increase customer satisfaction and loyalty.

4. Sales and Profitability:

- Drive store sales and profitability by meeting or exceeding sales targets.

- Develop and implement promotional strategies to increase foot traffic and sales.

- Monitor financial performance, control costs, and ensure the store operates within budget.

5. Health & Safety Compliance:

- Ensure compliance with all health and safety regulations and standards.

- Conduct regular audits and implement safety protocols.

- Ensure that the store is compliant with UAE laws and retail regulations.

6. Stock and Product Knowledge:

- Have a thorough understanding of the store's products, especially UAE-specific goods and local brands.

- Manage product displays, signage, and shelf arrangements to maximize sales.

Requirements:

1. Experience:

- Minimum 3-5 years of experience as a Store Manager or Assistant Manager in a supermarket or retail environment.

- Familiarity with UAE products and local market trends is essential.

- Proven track record of managing staff and driving store performance.

1. Skills:

- Strong leadership and management skills with the ability to motivate a team.

- Excellent customer service and communication skills.

- Strong organizational skills with the ability to handle multiple tasks.

- Sound understanding of retail operations and inventory management.

- Ability to analyze sales data and make data-driven decisions.

1. Age: Candidates below 40 years are preferred but candidates up to 45 years are also welcome to apply.

2. Qualifications:

- Bachelor's degree or equivalent experience in Retail Management or related field (preferred).

Salary & Benefits:
Will be discussed in the interview.
Additional Information:

- No banned nationalities candidates (Afghanistan, Libya, Yemen, Somalia, Lebanon, Bangladesh, Cameroon, Sudan, and Uganda, etc.)
- The candidates with canceled visa and working visa already in UAE are acceptable (banned nationalities).
- Candidates who have a degree from banned nationalities are also acceptable.
- Candidates who have a visit visa (banned nationalities) are not acceptable.

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