Senior Logistics Specialist

Job Description Create Solutions. Drive Impact. As a Senior Logistics Specialist within the Hilti Distributor Operations Center, you will ensure seamless supply chain operations and timely product delivery from our Regional and Global Distribution Centers to Distributors and Customers across more than 70 countries globally. This role combines strategic logistics coordination with hands-on fulfillment management, serving as the key liaison between Hilti organizations and all internal and external supply chain stakeholders. You will manage both day-to-day logistics operations and large-scale project fulfillment while driving continuous improvements in cost efficiency and service delivery. What You'll Do Distributors Logistics Coordination: - Coordinate end-to-end logistics processes, ensuring smooth order placement and execution for Hilti distributors - Serve as primary logistics interface between Distributors, Hilti HQ Export team, Freight Forwarders, and logistics suppliers - Support distributors with product availability requests, shipment tracking, and delivery coordination - Ensure timely provision of export documentation (invoices, bills of lading, certificates of origin, test reports, etc.) - Coordinate mandatory inspections and Letter of Credit requirements for specific countries - Handle complaints, implement root cause analysis, and develop sustainable solutions - Ensure compliance with internal policies, regulatory requirements, and Hilti's Code of Conduct Large Project & Fulfilment Management: - Screen new projects, confirm supply feasibilities of opportunities, and participate in capture teams for large-scale projects - Create supply and logistics concepts incorporating input from Materials Management, Prefabrication, Transport, and Warehouse - Perform logistics cost calculations (LOD) and support bidding/proposal phases with comprehensive planning - Collect and validate bills of materials, identify bottleneck materials, and ensure availability - Gather customer-specific logistics requirements (labelling, packaging, delivery schedules, unloading procedures, timing) - Coordinate execution of logistics concepts, managing inbound/outbound logistics and supply coordination - Act as operational contact for customers on delivery planning and jobsite logistics - Manage project changes (design modifications, BOM updates, delivery adjustments) and handle escalations - Ensure accurate order entry, on-site delivery, and CCN management Continuous Improvement: - Utilize lean management tools and methodologies to resolve root cause issues - Implement global standards and drive initiatives for cost productivity, efficiency, and service improvements - Promote operational excellence culture What You'll Bring Experience - 3-5 years in international logistics and/or project business - Track record managing multiple cross-country projects with competing priorities - Supply/demand planning experience (preferred) - Background in Import/Export operations (preferred) Skills: - Excellent English (written and spoken) - Advanced Excel (data analysis, pivot tables, formulas) and PowerPoint proficiency - Strong analytical skills for creating cross-country logistics concepts - Experience with logistics management systems and ERP platforms (SAP is preferred) Attributes - Strong ownership mentality with independent initiative - Results-oriented, proactive, and deadline-driven - Highly organized with strong time management skills - Customer-focused with continuous improvement mindset - Effective communicator across organizational levels and countries - Experienced in international, cross-functional environments What's In It for You - Global leadership role in the construction industry - Exposure to diverse markets worldwide - Dynamic, international work environment - Professional development and growth opportunities - Impact on global supply chain operations and customer satisfaction Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.