General Manager/Operations Director – Multi-Site Adventure

5 days ago

Ras Al Khaimah, United Arab Emirates Digby Morris Executive Search & Talent Acquisition Full time

General Manager/Operations Director – Multi-Site Adventure & Experience Operations Operational General Manager – Multi-Site Adventure & Experience Operations Company: Leading Emirates Adventure, Watersports & Entertainment Operator About the Company Our client is one of the region’s fastest-growing adventure and lifestyle experience operators, running 20+ watersports, diving, adventure and entertainment centres across the country and other emerging destinations. Partnering with top-tier hotels and resorts, the business is entering its next phase of expansion—scaling operations, elevating guest experience, and setting new standards for world-class adventure tourism in the region. The Role We’re seeking a hands‑on Operational General Manager to lead and optimise a multi‑destination operations ecosystem. You’ll own day‑to‑day performance, build high‑performing site teams, strengthen processes, and drive sustainable growth and profitability. Key Responsibilities - Lead multi‑site operations across watersports, diving and adventure centres. - Convert strategy into actionable operational plans and stretch targets. - Build a decentralised, empowered management structure with strong governance. - Ensure world‑class safety, quality, and guest experience standards. - Drive operational consistency, reporting, SOPs, KPIs, and training frameworks. - Oversee financial performance, P&Ls, budgets, revenue growth and cost control. - Identify new commercial opportunities, partnerships and expansion plays. - Inspire, mentor and develop diverse teams and future leaders. - Introduce new technologies, operating models and guest experience innovations. - Represent the organisation with government partners and industry stakeholders. What We’re Looking Forb> - Bachelor’s degree in Business, Hospitality, Sports/Leisure or similar (MBA preferred). - 10–15+ years leading complex, multi‑site operations in hospitality, tourism, leisure or entertainment. - Strong P&L ownership and commercial acumen. - Proven track record in scaling operations, building teams and driving transformation. - International and/or GCC experience is an advantage. - A people‑first leader: empowering, collaborative, and operationally rigorous. - Seniority level: Director - Employment type: Full‑time - Job function: Management, Education, and Customer Service - Industries: Travel Arrangements, Entertainment Providers, and Hospitality Referrals increase your chances of interviewing at Digby Morris Executive Search & Talent Acquisition by 2x. Get notified about new General Manager Operations jobs in Ras al‑Khaimah, United Arab Emirates. #J-18808-Ljbffr

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