FinOps Expert Solution Architect

FinOps Expert / Solution Architect (Microsoft Dynamics 365) About Euro Mechanical Euro Mechanical is an Abu Dhabi-based group with 50 years of history delivering engineering, construction and technical services to the oil and gas and energy sector. As we celebrate our 50th year, we continue to invest in our people, our systems and our digital capability. We are guided by our core beliefs, Proficient, Reliable, Collaborative and Integrity, and we are proud to support Abu Dhabi's vision of a sustainable, diversified economy. About the job We are looking for a FinOps Expert / Solution Architect to own our Microsoft Dynamics 365 Finance & Operations (Finance, Projects and SCM) and D365 Sales platforms. You will be the go-to expert who keeps the system stable, helps our people use it well, and drives continuous improvement across the business. This is a fully remote role, working closely with our Finance, Procurement, Projects & Operations and Commercial teams in Abu Dhabi. What you will do Own day-to-day L1/L2 support for D365 F&O (Finance, SCM, Projects) and D365 Sales, making sure users get quick resolutions and clear guidanceManage the full ticket lifecycle, from intake and prioritisation to troubleshooting, resolution and closureGovern L3 escalations with our third-party support vendor, tracking SLAs, validating fixes in UAT and making sure root-cause analysis is deliveredLead incident and problem management to identify recurring issues and put permanent fixes in placeCoordinate controlled changes and releases, including impact assessment, testing, release readiness and post-release validationWork with business teams to translate requirements into functional specifications, user stories and acceptance criteriaBuild internal D365 capability through training, documentation and a network of D365 Champions and super-usersSupport access and licence governance, aligning permissions to real job needs and helping deliver licence cost optimisation What you will bring At least 5 years of hands-on experience with D365 F&O across Finance, Project Management & Accounting and Supply Chain Management modulesWorking experience with D365 Sales (CRM), including lead and opportunity pipeline, forecasting and activity managementExperience in a Techno-Functional Lead, Functional Consultant or Solution Architect roleHands-on experience with Dynamics configuration, workflows and functional troubleshootingExperience with LCS, Azure DevOps and structured release managementProven experience managing external vendors and SLA-based supportStrong communication and documentation skills, with the ability to engage both business and technical teamsA bachelor's degree in Business Administration, Information Systems, Finance or a related fieldMicrosoft Dynamics certifications (Finance/SCM, Customer Engagement, Solution Architect) are a plus Why join us Join a respected Abu Dhabi company celebrating 50 years in the energy sectorWork fully remotely from home while playing a central role in a growing organisationTake real ownership of a business-critical platform and see the direct impact of your work across the group Shape how our people use technology by building our D365 Champions networkWork in a collaborative, supportive team that values reliability and integrityA competitive package and the opportunity to grow with us