Customer Success Manager
1 week ago
We need a Customer Success Manager who can build trusted client relationships, ensure seamless onboarding, and help customers achieve long-term success with Quecko. Location: Dubai Remote Department: Customer Success / Operations Employment Type: Full-time About the Role We need a Customer Success Manager who can build strong relationships, understand client needs deeply, and ensure they achieve maximum value from our products and services. You will be the primary point of contact for customers; guiding onboarding, resolving issues, gathering feedback, and working closely with internal teams to deliver an exceptional experience end-to-end. This is a high-impact role ideal for someone who loves solving problems, communicating clearly, and turning customers into long-term partners. Key Responsibilities - Own the customer relationship lifecycle — onboarding, adoption, retention, and expansion. - Understand each client’s goals and challenges to ensure they get maximum value from Quecko’s solutions. - Serve as the main point of contact for customer inquiries, escalations, and support coordination. - Conduct regular check-ins, product walkthroughs, and strategy sessions with clients. - Analyze customer usage patterns and identify opportunities to improve engagement or upsell additional services. - Collaborate closely with Product, Engineering, and Sales teams to address customer needs and drive continuous improvement. - Maintain organized documentation of customer interactions and progress. - Track success metrics, build reports, and contribute insights for product and process enhancements. Requirements - 3+ years of experience in Customer Success, Account Management, or client-facing roles. - Excellent communication and interpersonal skills, with the ability to build trust quickly. - Strong problem-solving mindset and ability to remain calm under pressure. - Experience working with digital products, SaaS, or tech-based services preferred. - Ability to manage multiple accounts simultaneously while maintaining high attention to detail. - Strong organizational skills and a customer-first mindset. - Familiarity with CRM tools (HubSpot, Salesforce, etc.) is a plus. Nice to Have - Experience in Web3, blockchain, fintech, or emerging tech industries. - Background in project management or customer onboarding processes. - Ability to translate technical concepts into simple, customer-friendly language. Why Join Quecko - Join a fast-growing company that values innovation, customer experience, and long-term partnerships. - Work closely with cross-functional teams and influence product evolution. - Competitive compensation, supportive culture, and growth opportunities. - Autonomy, flexibility, and a people-first work environment. How to Apply Send your resume and a short note about why you’d be a great fit to hr @quecko.com with the subject line: “Customer Success Manager Application [Your Name]” #J-18808-Ljbffr
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Customer Success Manager
17 hours ago
Dubai, United Arab Emirates Kinetic Full timeA leading Medical Devices company is actively recruiting a **Customer Success** **Manager** to be based in **Dubai**, **UAE.** **Key aspects of the role include**: - Responsible for account management - Maintaining and building relationships with customers - Onboarding new customers - Maximizing customer satisfaction and success - Establishing customer...
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Customer Success Manager
14 hours ago
dubai, United Arab Emirates Quecko Inc. Full timeWe need a Customer Success Manager who can build trusted client relationships, ensure seamless onboarding, and help customers achieve long-term success with Quecko.Location: Dubai Remote Department: Customer Success / Operations Employment Type: Full-timeAbout the RoleWe need a Customer Success Manager who can build strong relationships, understand client...
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Customer Success Manager
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Dubai, United Arab Emirates Liferay, Inc. Full time**About Liferay** Liferay is a uniquely profitable open source software company with 850+ fiery-eyed employees scattered across the known world. Our flagship product is Liferay Digital Experience Platform which companies like HP, Barclays, and Coach use to build great web experiences for their customers and employees. Along with making cool software, we...
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Customer Success Manager
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Dubai, United Arab Emirates GlobalData PLC Full time**Customer Success Manager, MEED Projects** **Dubai** As a Customer Success Manager (CSM), you are a key team member playing a critical role in our customer’s journey, by supporting our clients in achieving significant value on their investment with MEED. The nature of the role requires listening to and understanding customer’s needs, proactively...
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Customer Success Manager
4 weeks ago
Dubai, United Arab Emirates Qashio Full timeCustomer Success Manager The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are...
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Customer Success Manager
7 days ago
Dubai, United Arab Emirates Qashio Full timeCustomer Success Manager The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are...
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Customer Success Manager
2 days ago
Dubai, United Arab Emirates Qashio Full timeCustomer Success Manager The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are...
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Customer Success Manager
14 hours ago
dubai, United Arab Emirates Qashio Full timeCustomer Success ManagerThe Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are...
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Customer Success Manager
1 week ago
Dubai, United Arab Emirates Quecko Inc. Full timeWe need a Customer Success Manager who can build trusted client relationships, ensure seamless onboarding, and help customers achieve long-term success with Quecko. Location: Dubai Remote Department: Customer Success / Operations Employment Type: Full-time About the Role We need a Customer Success Manager who can build strong relationships, understand client...
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Customer Success Manager
1 week ago
Dubai, United Arab Emirates Quecko Inc. Full timeWe need a Customer Success Manager who can build trusted client relationships, ensure seamless onboarding, and help customers achieve long-term success with Quecko. Location: Dubai Remote Department: Customer Success / Operations Employment Type: Full-time About the Role We need a Customer Success Manager who can build strong relationships, understand client...
