Front Desk Receptionist

1 week ago

Fujairah City, United Arab Emirates Deluxe Holiday Homes Full time

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, managing over 800+ properties and employing more than 300 professionals. We are looking for a highly motivated English and Arabic speaking UAE National as a Front Desk Receptionist cum Admin with a valid UAE driving licence to join our newly established Fujairah branch (Sharm neighborhood). Note: The office is located in the Sharm area of Fujairah. Candidates must commute to the office using their own vehicle. Shift timings: 11 am – 8 pm or 1 pm – 10 pm. Responsibilities - Welcome guests with a warm and friendly demeanor, ensuring a positive first impression. - Handle guest inquiries, requests, and complaints promptly and professionally. - Process reservations over the phone, via email, or in‑person. - Ensure that all reservations contain accurate and detailed information. - Provide accurate information about our properties, amenities, and local attractions. - Assist with general administrative tasks such as answering phone calls and procuring office supplies. - Prepare daily schedule and coordinate with housekeeping and maintenance teams for daily operations. - Coordinate with operations team to ensure guest satisfaction. - Perform additional administrative tasks assigned by the supervisor. Benefits - Competitive salary package - Medical insurance plan - Annual air‑ticket allowance - Great working environment - Company‑provided laptop and SIM card - Comprehensive training and support - Opportunities for professional development and growth within the company Requirements - UAE National with family book required - Fluency in Arabic and English, both written and spoken - Valid UAE driving licence - Personal vehicle ownership mandatory - Excellent communication skills - Strong problem‑solving and decision‑making abilities If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests. Seniority level Entry level Employment type Full‑time Job function Administrative Industries Administrative and Support Services #J-18808-Ljbffr

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