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abu dhabi, United Arab Emirates ALDAR Full timeVice President - CX Monitoring & ReportingJoin or sign in to find your next jobJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARVice President - CX Monitoring & ReportingJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARGet AI-powered advice on this job and more exclusive features.Job PurposeLead the...
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Abu Dhabi, United Arab Emirates ALDAR Full timeJoin or sign in to find your next job Join to apply for the Vice President - Development role at ALDAR Continue with Google Continue with Google Join to apply for the Vice President - Development role at ALDAR Get AI-powered advice on this job and more exclusive features. Job PurposePerform and assist in the managing of development projects activities from...
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Abu Dhabi, United Arab Emirates ALDAR Full timeJoin or sign in to find your next job Join to apply for the Vice President - Development role at ALDAR Continue with Google Continue with Google Join to apply for the Vice President - Development role at ALDAR Get AI-powered advice on this job and more exclusive features. Job Purpose Perform and assist in the managing of development projects activities from...
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Abu Dhabi, United Arab Emirates ALDAR Full timeJoin or sign in to find your next job Join to apply for the Vice President - Development role at ALDAR Continue with Google Continue with Google Join to apply for the Vice President - Development role at ALDAR Get AI-powered advice on this job and more exclusive features. Job PurposePerform and assist in the managing of development projects activities from...
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Abu Dhabi, United Arab Emirates ALDAR Full timeVice President - CX Monitoring & Reporting Join or sign in to find your next job Join to apply for the Vice President - CX Monitoring & Reporting role at ALDAR Vice President - CX Monitoring & Reporting Join to apply for the Vice President - CX Monitoring & Reporting role at ALDAR Get AI-powered advice on this job and more exclusive features. Job Purpose...
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Abu Dhabi, United Arab Emirates ALDAR Full timeVice President - CX Monitoring & Reporting Join or sign in to find your next job Join to apply for the Vice President - CX Monitoring & Reporting role at ALDAR Vice President - CX Monitoring & Reporting Join to apply for the Vice President - CX Monitoring & Reporting role at ALDAR Get AI-powered advice on this job and more exclusive features. Job Purpose...
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abu dhabi, United Arab Emirates ALDAR Full timeVice President - CX Monitoring & ReportingJoin or sign in to find your next jobJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARVice President - CX Monitoring & ReportingJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARGet AI-powered advice on this job and more exclusive features.Job PurposeLead the...
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abu dhabi, United Arab Emirates Apex Group Full timeYou can find out more about this in our Vice President - Private Equity Operations page is loaded **Vice President - Private Equity Operations**locationsAbu Dhabi time typeFull time posted onPosted Today job requisition idJR-0010964 The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office...
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Vice President
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abu dhabi, United Arab Emirates ALDAR Full timeJoin or sign in to find your next jobJoin to apply for the Vice President - Development role at ALDARContinue with Google Continue with GoogleJoin to apply for the Vice President - Development role at ALDARGet AI-powered advice on this job and more exclusive features.Job PurposePerform and assist in the managing of development projects activities from...
Vice President
2 weeks ago
Vice President - CX Monitoring & ReportingJoin or sign in to find your next jobJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARVice President - CX Monitoring & ReportingJoin to apply for the Vice President - CX Monitoring & Reporting role at ALDARGet AI-powered advice on this job and more exclusive features.Job PurposeLead the execution and monitoring of all strategic customer initiatives across the business to ensure Aldar's customer value proposition "DNA" is embedded throughout Aldar's portfolio.Roles And ResponsibilitiesLead the development and execution of the CX roadmap across Customer Management, Marketing, Brokers and Integrated Services, ensuring alignment with overall commercial and organizational objectives.Drive end-to-end project management and governance for CX initiatives, ensuring timely delivery, resource alignment, and adherence to defined standards, processes and KPIs.Own the consolidation and interpretation of VOC, NPS and CSAT insights to drive prioritization, influence leadership decision-making, and shape experience improvement initiatives.Oversee the tracking and governance of departmental CX initiatives, ensuring cross-functional alignment and accountability to key performance goals.Prepare and present executive-level reports, dashboards, and strategic updates to senior leadership, proactively identifying risks and opportunities.Facilitate journey mapping exercises and cross-functional workshops to define and optimize key moments of truth and customer pain points.Govern and continuously enhance CX tools, frameworks and operating models that support consistent experience delivery across touchpoints.Serve as a key liaison with internal stakeholders to translate insights into actionable design, policy or service enhancements.Play an active role in the ongoing development and governance of CX standards, frameworks, and operating principles across all Commercial teams.Qualification And ExperienceMinimum of 10+ years of experience in a customer centricity or related field.Minimum of 2+ years of related managerial experience.Experience in Real Estate Customer culture development, leading multi-disciplinary initiatives, and dealing with senior management.Preferably experienced with Salesforce, Tableau, Qualtrics, Performance/Project Management Systems.Knowledge of measuring and improving customer satisfaction and loyalty across broad functional areas.Technical And Interpersonal SkillsStrong leadership, analytical, and strategic thinking skills with the ability to influence stakeholders.Deep expertise in NPS, VOC, customer journey mapping, and insight-to-action governance.Ability to manage complex initiatives with multiple stakeholders and priorities.Excellent communication, presentation, and storytelling skills for senior audiences.High organizational discipline in planning, prioritization, and execution.QualificationBachelor's degree in any discipline; advanced degree preferred.Seniority levelExecutiveEmployment typeFull-timeJob functionOtherReferrals increase your chances of interviewing at ALDAR by 2x.Sign in to set job alerts for "Vice President" roles.Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - 6 days ago #J-18808-Ljbffr
