Captain - for Award winning Restaurant in Dubai -1

2 days ago


Dubai, United Arab Emirates Apt Resources Full time

DescriptionApt Resources is seeking a skilled and knowledgeable Restaurant Captain for their clients team for an award-winning Restaurant. As a Restaurant Captain you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.In this role you will coordinate and guide the waitstaff team ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns as well as handling any issues that may arise during service.To be successful in this role you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette as well as excellent communication and leadership skills.If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment we would love to hear from you.ResponsibilitiesSupervise and guide the waitstaff team to ensure smooth serviceEnsure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guestsHandle guest queries and concerns in a professional and timely mannerMonitor the dining area and ensure cleanliness and organizationCoordinate with the kitchen staff to ensure timely delivery of foodMaintain a high level of customer service and guest satisfactionTrain and mentor new waitstaff membersHandle any issues that may arise during service ensuring quick resolutionRequirementsPrior experience as a Restaurant Captain in a restaurant settingExcellent communication and leadership skillsCustomer service-oriented mindsetAbility to handle high-pressure situations and multitaskStrong attention to detailFluency in English and additional languages is a plusBenefitsAED 3000 toFood allowance 250 to 450 (Service charge Avg) 1200 Credit card tips cash tips free Accommodation Transport uniforms Health insurance air ticket ( once every two years) Paid leave as per UAE laws #J-18808-Ljbffr



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