Supervisor - Workshop

منذ 2 أيام

Dubai, Dubai Emirate, الإمارات العربية المتحدة Al Ghurair دوام كامل ‏120,000 € - ‏180,000 € عقد

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- Receive Job Orders for service and repair jobs from Service Advisors
- Manage loading and provide a detailed explanation and technical justification for additional repairs with cost Estimates in addition to obtain approval from customer.
- Able to make every effort to resolve customer complaints and ensure that the customer has positive ownership experience.
- Raise material requisition for approved additional parts, follow up ordered parts and keep advisors informed.
- Ensure adequate number of vehicles received (service order opened) and achieve budgeted target on revenue.
- Should have flair for selling value added services, tyres, accessories etc.

Job Description
- Receive Job Orders for service and repair jobs from Service Advisors
- Manage loading and provide a detailed explanation and technical justification for additional repairs with cost Estimates in addition to obtain approval from customer.
- Able to make every effort to resolve customer complaints and ensure that the customer has positive ownership experience.
- Raise material requisition for approved additional parts, follow up ordered parts and keep advisors informed.
- Ensure adequate number of vehicles received (service order opened) and achieve budgeted target on revenue.
- Should have flair for selling value added services, tyres, accessories etc. Strategic
- Receive Job Orders for service and repair jobs from Service Advisors
- Manage loading and provide a detailed explanation and technical justification for additional repairs with cost Estimates in addition to obtain approval from customer.
- Able to make every effort to resolve customer complaints and ensure that the customer has positive ownership experience.
- Raise material requisition for approved additional parts, follow up ordered parts and keep advisors informed.
- Ensure adequate number of vehicles received (service order opened) and achieve budgeted target on revenue.
- Should have flair for selling value added services, tyres, accessories etc. Operational
- Responsible to achieve set target productive efficiency for the month.
- Responsible in ensuring workshop productivity is maximized
- Regularly monitor service orders (WIP) and ensure timely billing.
- Responsible for the vehicle's ready turnaround time.
- Responsible to achieve fix right first-time target (FIRFT)
- Responsible in ensuring Technician's Skills are developed for cross-functionality
- Ensure all the direct subordinates are updated of their daily or weekly performance
- Responsible in coaching and educating technicians on how to improve their performance & achieve KPI's
- Responsible in ensuring SOP and workshop Standards are exercised and complied with Qualifications Diploma or Degree in Automobile or Mechanical Engineering. 3 to 7 years of experience as a Workshop Supervisor in Automobile Industry Experienced in the Dealer Automobile Industry. Highly Organized and result driven Tactical & a decision maker

Supervisor - Workshop

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وظائف مشابهة في Dubai

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

Supervisor - Workshop

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Dubai

أهم المدن