Assistant Manager
6 days ago
is an omnichannel fashion & lifestyle destination that offers 1400+ fashion & beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain & Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks & Spencers, Dune London, Charles & Keith, Aldo, Crocs, Birkenstock, Skechers, Levi's, Nike, Adidas, Loreal, and Inglot amongst many more. recently opened GCC's first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online & offline shopping with online browsing & smart fitting rooms.
Overview
The Assistant Manager – Planning will be responsible for demand forecasting, pricing strategy, inventory management, and sales planning to optimize revenue, enhance customer experience, and drive business growth. This role requires a strong analytical mindset, cross-functional collaboration, and a deep understanding of customer behavior to execute high-impact demand and sales strategies.
Job Duties & Responsibility
1. Demand Planning & Forecasting
- Analyze historical sales trends, market insights, and customer behavior to develop accurate demand forecasts.
- Work closely with Category Managers, Merchandising, and Marketing teams to align forecasts with product launches, promotions and seasonal trends.
2. Pricing & Promotions Strategy
- Develop and implement an effective pricing strategy, balancing competitive positioning and profitability.
- Own and execute promotions and discounting strategies to maximize conversions and revenue, ensuring alignment with business goals.
- Develop and execute plans to showcase the right products.
- Identify cross-selling and upselling opportunities.
- Own the customer experience in the category - make navigation, discovery easier.
- Identify the parameters customers use to make decisions and ensure catalog richness.
- Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels – SEM, SEO, TV Commercials, etc.
- Understand SEM, SEO and Email marketing – identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders.
- Create promotions to drive revenue, margins, etc.
- Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine's day, etc.).
3. Sales & Category Growth
- Optimize product merchandising, cross-selling, and upselling strategies to improve customer engagement and conversion rates.
- Ensure a seamless online shopping experience by enhancing product discoverability and optimizing catalog navigation.
- Drive content creation, catalog improvement, and product presentation to boost conversions and user experience.
4. Data Analytics Reporting
- Track and analyze key performance metrics such as forecast accuracy, stock turnover, and revenue trends.
- Utilize Excel, Power BI, and data visualization tools to generate business insights and inform decision-making.
- Provide monthly performance reports to leadership teams with actionable recommendations.
- Be the voice of the customer internally.
- Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior.
- Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting.
- Use discounting to drive portfolio mix and achieve strategic goals.
Required Qualifications
- Bachelor's degree in Business, Supply Chain, Operations, or a related field (MBA preferred).
- 3-5 years of experience in demand planning, inventory management, or category management (preferably in e-commerce or retail).
- Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data modeling) and planning tools (SAP, Oracle, or similar ERP).
- Experience in pricing, promotions management, and digital marketing strategies (SEO, SEM, performance marketing).
- Proficiency in Power BI, Tableau, or other analytics tools for data interpretation and visualization.
- Strong problem-solving, collaboration, and communication skills, with the ability to influence cross-functional teams.
- Ability to thrive in a fast-paced, high-growth environment with a strong bias for action.
Seniority level
Associate
Employment type
Full-time
Job function
Retail
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