Waiter / Waitress

2 weeks ago

Ras Al Khaimah, United Arab Emirates Rotana Ras Al Khaimah - The Mangroves Full time

Job Description We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: - Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel - Greet and seat customers and serve them in a professional, discreet and personalized way - Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests - Consistently monitor quality of food & beverage being served - Practice good customer relations and attend to customer complaints / queries satisfactorily - Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment - Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) - Ensure minimum wastage, breakage and spoilage - Actively use upselling techniques to exceed guest expectations and increase revenue Education, Qualifications & Experiences You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials. Knowledge & Competencies The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies: - Adaptability - Customer Focus - Recognizing Differences - Taking Responsibility - Teamwork - Understanding the Job #J-18808-Ljbffr

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