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Technical Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates NAFFCO FZCO Full time
Responsibilities:

1. Make quotation, follow up internally.
2. Coordinate technical project timelines, ensuring that all stakeholders are aligned and informed of progress and changes.
3. Serve as the primary liaison between technical teams and non-technical stakeholders, translating complex technical jargon into understandable terms.
4. Develop and maintain comprehensive project documentation, including specifications, user guides, and training materials.
5. Conduct risk assessments on technical projects, proactively identifying potential issues and proposing mitigation strategies.
6. Coordinate and manage the export process from start to finish, ensuring all necessary documentation is obtained.
7. Work closely with other departments, such as sales and logistics, to coordinate export activities and meet customer requirements.
8. Provide exceptional customer service by promptly responding to inquiries and resolving any issues or complaints.
9. Maintain accurate records of sales data, customer interactions, and other relevant information.
10. Perform other duties as assigned by the manager.
11. Facilitate communication between sales teams and other departments.

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