Project Coordinator UAEN
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About the Role
sUAE NationalBuccellati is looking for a driven and detail-oriented Project Coordinator to play a key role in our retail transformation programme starting within the Maison. As part of the Gemini programme, Buccellati is rolling out a new SAP-based platform across our boutiques in Dubai — transforming the way our retail teams operate, serve clients, and manage day-to-day business. This is a hands‐on coordination role sitting at the intersection of technology, retail operations, and change management, working alongside cross‐functional teams to ensure every Buccellati boutique is ready, equipped, and confident ahead of go‐live. Based in Dubai, you will be embedded within the Buccellati programme team for a fixed term of 12 months, supporting deployment from initial preparation through to hypercare and stabilisation. What You Will OwnEnd-to-end deployment support for the Gemini programme across Buccellati's Dubai boutiques, from preparation through to hypercareCoordination of market readiness activities, ensuring Buccellati boutiques meet all operational prerequisites before go‐liveCollaboration with cross‐functional teams across IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive successful implementation within the MaisonEnsuring Buccellati's business processes are aligned with the Group template, identifying and escalating local gaps or Maison‐specific requirementsTracking of project milestones, risks, issues, and dependencies, with timely resolution and transparent reportingSupport of User Acceptance Testing (UAT) in coordination with Buccellati boutiques, including business validation and defect trackingChange management support to drive user adoption across all Buccellati boutique teamsCoordination of training activities with boutiques and facilitation of new operating procedures and digital solutionsMonitoring of post go‐live performance, collecting business feedback and coordinating continuous improvement initiatives specific to Buccellati's operational needsExperienceBackground in Project Management, Business Transformation, Retail Operations, or Digital TransformationFamiliarity with luxury retail or omnichannel retail environments is a plus — experience within a luxury Maison or high‐end boutique environment particularly welcomedSkillsConfident working knowledge of SAP environments and system workflows, with the ability to bridge the gap between technical SAP teams and boutique business usersStrong stakeholder management, with the ability to work effectively across both business and technical teamsExcellent organisational and coordination skills, with the ability to manage multiple workstreams simultaneouslyStrong analytical mindset and problem‐solving capabilityComfortable operating in a fast‐paced, international environmentFluent in English and Arabic — required
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