Welcome Desk Agent
2 days ago
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None
-
Welcome Desk Agent
5 days ago
Dubai, Dubai, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Welcome Desk Agents take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...
-
Welcome Desk Agent
2 days ago
Dubai, Dubai, United Arab Emirates Marriott Hotels Resorts Full timePOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we aim to create an experience that is memorable and unique. Our Welcome Desk Agents take the initiative to deliver a wide range of services that guide guests throughout their stay. They are empowered to move freely within their space and perform necessary...
-
Welcome Desk Agent German Speaker
2 weeks ago
Dubai, Dubai, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITIONSUMMARY Processall guest checkins by confirming reservations assigning room andissuing and activating room key. Process all payment types such asroom charges cash checks debit or credit. Process all checkoutsincluding resolving any late and disputed charges. Answer recordand process all guest calls messages requests questions orconcerns....
-
Welcome Desk Agent German Speaker
3 weeks ago
Dubai, Dubai, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITIONSUMMARYProcessall guest checkins by confirming reservations assigning room andissuing and activating room key. Process all payment types such asroom charges cash checks debit or credit. Process all checkoutsincluding resolving any late and disputed charges. Answer recordand process all guest calls messages requests questions orconcerns....
-
Welcome Desk Representative
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeJob Description:SummaryWe are seeking a highly skilled and customer-focused Welcome Desk Agent to join our team. In this role, you will be responsible for ensuring that all guests receive a warm and welcoming experience from the moment they arrive at our hotel.Main ResponsibilitiesProcess all guest check-ins by confirming reservations, assigning rooms, and...
-
Welcome and Concierge Agent
1 week ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Desk Agent to join our team. In this role, you will be responsible for greeting guests, handling room reservations, and providing information about hotel services and amenities. A passion for guest service and a ability to work in a team environment are essential.
-
Front Desk Agent
8 hours ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeBachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionAs a Front Desk Agent, you will be the first point of contact for guests visiting a hotel, office building, or any other establishment. Your responsibilities will include greeting visitors, answering phone calls, making reservations, directing guests...
-
Front Desk Agent
6 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Full timeJoin to apply for the Front Desk Agent role at Mandarin OrientalMandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.About The JobBased at Mandarin Oriental Downtown, Dubai within the Front Office Department, the Front Desk Agent is responsible for providing efficient and courteous service to meet and exceed guest...
-
Front Desk Agent
6 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Full timeJoin to apply for the Front Desk Agent role at Mandarin OrientalMandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.About The JobBased at Mandarin Oriental Downtown, Dubai within the Front Office Department, the Front Desk Agent is responsible for providing efficient and courteous service to meet and exceed guest...
-
Front Desk Agent
2 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeJob DescriptionThe Front Desk Agent is the primary point of contact for guests visiting a hotel, office building, or other establishment. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.Key ResponsibilitiesGreet guests and provide a welcoming atmosphere at the front desk.Process check-ins, handle...
