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Collections Officer
3 weeks ago
Job Description The salary for this role is up toAED 10,000 plus commission linked to collection targets. Our client - a global car rental company - is looking for an experienced Arabic-speaking B2B Collections Officer to join their Finance team. The role focuses exclusively on corporate debt recovery across the UAE to ensure timely collections and minimize credit risk. This is a field-based role that requires regular client visits, strong negotiation skills, and hands-on experience with UAE debt recovery processes and legal escalation pathways. Key Responsibilities - Manage and prioritize B2B collections for corporate clients, ensuring timely follow-up on overdue invoices - Conduct regular on-site visits to client offices to resolve payment issues, negotiate settlements, and maintain professional relationships - Collaborate with the Finance Director to design and execute effective collection strategies - Review ageing reports, identify high-risk accounts, and recommend corrective actions - Handle payment disputes professionally and escalate chronic overdue accounts through legal channels when required - Maintain accurate records of all collection activities, client communications, and payment commitments - Coordinate with internal teams resolve billing or service-related issues impacting collections - Prepare weekly and monthly collection reports, highlighting progress, risks, and next steps - Ensure full compliance with UAE laws, company policies, and ethical collection standards Requirements - 35 years of proven experience in B2B collections or corporate debt recovery within the UAE - Fluency in Arabic is mandatory; strong English communication skills required - Valid UAE driving license and willingness to conduct frequent client visits - Strong knowledge of UAE debt recovery laws, notices, disputes, and escalation procedures - Confident and assertive communicator, capable of negotiating with senior corporate stakeholders - Proficient in MS Office; experience with ERP or accounting systems is an advantage
