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Assistant Server

1 week ago

Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time
Roles and responsibilities

1. Customer Service Skills

  • Providing friendly, professional, and attentive service to guests.
  • Assisting the server by greeting guests, answering questions about the menu, and ensuring their dining experience is pleasant.
  • Responding to guest needs promptly and professionally, including refilling drinks or delivering additional items.

2. Teamwork

  • Collaborating effectively with the server, kitchen staff, and other team members to ensure smooth service.
  • Communicating clearly with the front-of-house team about guest needs and orders.
  • Assisting colleagues during busy times to ensure that service runs efficiently.

3. Knowledge of Menu and Ingredients

  • Understanding the restaurant's menu, including ingredients, preparation methods, and specials, to assist guests with inquiries and help make recommendations.
  • Being aware of dietary restrictions or allergens and ensuring that guests are informed about menu options that meet their needs.

4. Food and Beverage Service

  • Assisting in delivering food and drinks to the table, ensuring accuracy and that guests are satisfied with their orders.
  • Helping to clear plates, glasses, and utensils from tables as needed, while maintaining cleanliness and organization.
  • Setting and resetting tables for the next guests, ensuring a neat and inviting dining environment.

5. Attention to Detail

  • Checking the quality and presentation of dishes before serving, ensuring that all items meet the restaurant's standards.
  • Keeping an eye on guests' needs, such as refilling drinks, offering condiments, or addressing any requests.

6. Multitasking and Time Management

  • Balancing multiple tasks at once, such as assisting with food delivery, clearing tables, and supporting the server with special requests.
  • Prioritizing tasks to ensure smooth and timely service during busy shifts.

7. Physical Stamina and Dexterity

  • Carrying trays of food and beverages, sometimes for long periods or in a fast-paced environment.
  • Being able to stand and walk for extended periods while maintaining an energetic, positive attitude.

8. Communication Skills

  • Communicating effectively with guests, kitchen staff, and other restaurant personnel.
  • Accurately relaying orders to the kitchen or updating the server on the status of food and drink items.
  • Ensuring all guest preferences and special requests are addressed.
Desired candidate profile
  • Serve food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests.
  • Provide an expertly served dining experience conforming by clearing and resetting tables according to standards.

What You Bring

  • Excellent communication and organizational skills.
  • Can work efficiently and effectively in a fast paced demanding environment.
  • Previous experience in a similar role within 5* luxury hotel/brand standalone restaurant.
  • Work Authorization.
  • Competitive tax free salary and service charge.
  • End of service gratuity.
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing.
  • Vibrant fitness facilities including gym and swimming pool.
  • Free transportation to and from work.
  • Medical and life insurance.
  • Paid annual leave
  • Paid home leave tickets
  • Social and sporting events
  • Learning & Development Programs
  • Career opportunities and international transfer