Trade Support Analyst

4 days ago

Dubai, Dubai, United Arab Emirates CHARTERHOUSE MIDDLE EAST Full time
Roles and responsibilities

1. Trade Lifecycle Management

  • Trade Confirmation & Matching: Ensuring that trade details (e.g., trade type, quantity, price, counterparty) match across systems (such as trading platforms and clearing houses) and with counterparties. This involves confirming trades and ensuring all details are accurate.
  • Trade Settlements: Monitoring the settlement of trades (buying and selling of financial instruments like stocks, bonds, derivatives) to ensure that they are completed accurately and on time.
  • Reconciliation: Comparing records from trading desks, brokers, and clearing firms to ensure that all transactions are accurately recorded and discrepancies are identified and resolved promptly.
  • Trade Amendments & Corrections: Handling and resolving any discrepancies, such as trade amendments, breaks, or errors, by investigating and working with relevant teams to resolve issues.

2. Data & System Management

  • Trade Capture: Inputting trade data into internal systems (such as trade capture systems or order management systems) and ensuring that information is recorded accurately and in real time.
  • System Monitoring: Monitoring trading systems for failures, errors, or unusual activity, ensuring any issues are flagged and addressed immediately.
  • Report Generation: Generating daily, weekly, or ad-hoc reports related to trade status, profit and loss (P&L), positions, and other metrics relevant to trading and risk management.

3. Trade Lifecycle & Compliance Support

  • Compliance: Ensuring that trades comply with regulatory requirements (e.g., MiFID II, Dodd-Frank Act, EMIR) and internal policies. Assisting with reporting obligations related to trade data.
  • Risk Monitoring: Identifying potential operational or market risks, such as trade errors or position discrepancies, and escalating concerns to risk or compliance teams.
  • Audit & Documentation: Keeping accurate records of trades, communications, and actions taken for audit and compliance purposes.

4. Client & Internal Stakeholder Communication

  • Internal Collaboration: Working closely with trading desks, front office teams, middle office, and back office departments to ensure smooth processing of trades.
  • Client Interaction: Communicating with clients and counterparties to resolve trade discrepancies or queries, ensuring that client-facing operations run smoothly.
  • Dispute Resolution: Managing and resolving disputes between trading teams, counterparties, and clients regarding trade breaks, pricing issues, or settlement discrepancies.

5. Trade Issue Investigation & Problem-Solving

  • Troubleshooting: Investigating and resolving issues related to trade failures, such as missing or incorrect trade details, failed settlements, or discrepancies in positions or P&L.
  • Root Cause Analysis: Performing investigations into trade issues to identify the root cause and working to prevent future occurrences. This can include system issues, operational failures, or human error.
  • Escalation: Flagging unresolved issues to senior analysts, managers, or relevant departments and ensuring that they are addressed promptly.

6. Market Knowledge & Product Understanding

  • Market Products: Understanding the products being traded, including equities, fixed income, derivatives, foreign exchange, and commodities, depending on the firm's trading focus.
  • Trade Types: Familiarity with various types of trades, including spot transactions, forward contracts, swaps, and options, as well as how these instruments are settled and managed.
  • Market Data: Monitoring market data feeds, understanding the impact of market events on positions, and ensuring that this information is reflected accurately in internal systems.
Desired candidate profile

As a Trade Support Analyst, the main responsibility will be ensuring accuracy of the full trade lifecycle including, both execution and settlement, and reconciliations.

This role will be responsible for ensuring the correct trade confirmations are sent to the client with an accurate settlement date. As well as this, completing the reconciliation of client accounts across all asset classes and the brokers PnL.

This role also involves building and maintaining solid internal and external relationships with the front office and custodians to aide fluency of the process (for new accounts, mismatched trades etc). The Trade Support Analyst will also be liaising with Risk, Credit and relationship management to ensure controls and break management related tasks are performed to the highest standards to mitigate further operational and reputational risk.

To be considered for this role, the ideal candidate must have at least 3 years' experience in either a trade support/operations or middle office role where they have been responsible for providing operational support to the front office, preferably from a broker.

The successful candidate is expected to have a strong understanding of equities, fixed income and CFDs as well as experience using multiple banking platforms eg. Barclays, FAB etc. Additionally, the ideal candidate will have implemented new processes using programming languages.

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