Assistant Store Manager

6 days ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Roles and responsibilities

To Assist the line manager in the effective running of the store by taking responsibility for overseeing the staff to ensure the all tasks are completed effectively and efficiently, to train and develop staff and substitute for the line manager in store operational duties when required. To maintain a high standard of customer service and lead by example

What you will do:

  • Provide high levels of customer service
  • Store Operations – Assist the store manager with day to day operations
  • Ability to handle the store, in the absence of the line manager, take responsibility for opening and closing the store and following procedures for such. Ability to manage big team. Take responsibility for ticketing and pricing following company policy which requires full ticketing for each item. Knowledge of commerciality and understanding all KPIs
  • POS Operation – to be able to train new employees of the Point of Sale
  • Excellent Product Knowledge
  • To be aware about the products being sold in the store, to training new employees, to ensure increased revenue through add on sales and by correctly identifying the products required by the customer to complete projects.
  • Receiving deliveries
  • Ability to follow procedure, to supervise the process, ensure accurate processes are in place. Detailed follow up when investigating discrepancies
  • In store Administration procedures relating to cash handling
  • Full knowledge of the process, adherence to policies, high level of accuracy when dealing with cash and banking activities
  • To actively participate in other events to drive sales and improve the operations of the business (inc : Store Stock take, new store openings, promotional activities etc)

Required Skills to be successful:

  • Strong understanding of Hardware and electronics.
  • Planning and coordination
  • Strong communication
  • Able to communicate clearly and compassionately with the team and other areas of the business.
  • Project Management Skills

What equips you for the role:

  • Bachelor's degree with 3 + years either in a retail environment or previous supervisory role in a service industry
  • Must have the ability to create an environment where Al Futtaim behaviours are exhibited at all levels.
  • Customer Focus
  • Individual Accountability
  • Continuous Improvement
  • Personal Leadership
  • Teamwork
Desired candidate profile

1. Leadership and Team Management:

  • Staff Supervision: The ability to lead, motivate, and manage a team of sales associates and other staff members. Ensuring they meet performance goals, provide excellent customer service, and work efficiently.
  • Training and Development: Supporting the training and development of staff, offering guidance, and helping them improve their skills.
  • Conflict Resolution: Effectively managing any disputes or issues within the team, resolving conflicts in a fair and professional manner.
  • Scheduling and Shift Management: Overseeing staff schedules, ensuring adequate coverage for peak hours, and managing time-off requests.

2. Customer Service Excellence:

  • Customer Engagement: Ensuring a high standard of customer service by addressing customer needs, resolving complaints, and going the extra mile to enhance their shopping experience.
  • Problem Solving: Handling customer complaints and service issues quickly and efficiently while maintaining customer satisfaction.
  • Sales Motivation: Encouraging staff to engage customers, upsell products, and meet sales targets.

3. Sales and Performance Management:

  • Sales Targets: Assisting the Store Manager in setting and achieving sales targets for the store and individual employees. Analyzing sales data and ensuring goals are met.
  • Stock and Inventory Management: Assisting with stock replenishment, inventory control, and product ordering to ensure that the store has the right products available at the right time.
  • Visual Merchandising: Ensuring that the store layout and displays are visually appealing and aligned with promotional strategies to attract customers and boost sales.

4. Operational Efficiency:

  • Daily Store Operations: Overseeing day-to-day operations of the store, including opening and closing the store, cash handling, and ensuring health and safety standards are met.
  • Process Optimization: Identifying inefficiencies in store operations and suggesting improvements to streamline processes and enhance productivity.
  • Maintaining Standards: Ensuring the store is clean, organized, and properly stocked, with clear signage and displays to create an optimal shopping environment.

5. Financial Management:

  • Cash Handling: Ensuring proper cash management, including processing payments, ensuring the cash register is balanced, and performing cash reconciliation.
  • Budget Management: Assisting with the management of store budgets, keeping track of expenses, and ensuring the store operates within its financial parameters.
  • Reporting: Preparing reports for the Store Manager on daily sales, stock levels, and staff performance.

6. Communication Skills:

  • Clear Communication: Being able to communicate store goals, expectations, and tasks to staff members in a clear and motivating way.
  • Conflict Management: Addressing any conflicts with customers or staff in a constructive and professional manner.
  • Feedback: Providing regular feedback to team members on their performance, both positive and areas for improvement.

  • Assistant Store Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates IIQAF Full time

    As an Assistant Store Manager you will play a pivotal role in supporting the Store Manager in the day-to-day operations of our retail environment. This position is perfect for those who are passionate about customer service, retail management, and team development. You will be responsible for collaborating with the store team to create a welcoming and...

  • Store Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates The Good Feet Store LRG Investments Group Full time

    Store Manager Naresco Contracting LLC Location: Dubai, United Arab Emirates Responsibilities: Oversee the records of purchased products and delivery separately for each project. Assign tasks to store-keepers and Main Store staff. Coordinate with Projects Manager & Site Engineers for scaffolding and small store material. Collaborate with purchase, planning,...

  • Store Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates The Good Feet Store LRG Investments Group Full time

    Store ManagerNaresco Contracting LLCLocation: Dubai, United Arab EmiratesResponsibilities:Oversee the records of purchased products and delivery separately for each project.Assign tasks to store-keepers and Main Store staff.Coordinate with Projects Manager & Site Engineers for scaffolding and small store material.Collaborate with purchase, planning,...

  • Assistant Store Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Apparel Group Full time

    Job Description POSITION OBJECTIVE Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures. End to end store responsibility in...

  • Assistant Store Manager

    7 days ago

    Dubai, Dubai, United Arab Emirates Apparel Group Full time

    Job Description POSITION OBJECTIVE Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures. End to end store responsibility...

  • Assistant Store Manager

    14 hours ago

    Dubai, Dubai, United Arab Emirates Apparel Group Full time

    Job DescriptionPOSITION OBJECTIVEEnsuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.End to end store responsibility in...

  • Assistant Store Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilities Assistant Store Manager | MAF Lifestyle | OperationsROLE SUMMARYThe Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational...

  • Assistant Store Manager

    11 hours ago

    Dubai, Dubai, United Arab Emirates Apparel Group Full time

    Job DescriptionPOSITION OBJECTIVEEnsuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.End to end store responsibility in...

  • Assistant Store Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates DAMIANI Group Full time

    The Assistant Store Manager plays a key role in supporting the Store Manager in all operational and sales activities, ensuring an exceptional client experience while driving business growth.This role acts as a brand ambassador, fostering strong relationships with customers and leading the team to achieve sales and service excellence.Responsibilities:Supports...

  • Assistant Store Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates DAMIANI Group Full time

    The Assistant Store Manager plays a key role in supporting the Store Manager in all operational and sales activities, ensuring an exceptional client experience while driving business growth. This role acts as a brand ambassador, fostering strong relationships with customers and leading the team to achieve sales and service...

  • Assistant Store Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Restore Talent Solutions Full time

    JOB DESCRIPTION:The Assistant Store Manager will be directly reporting to the Store Manager.KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:Team ManagementPlan and implement weekly schedules taking into consideration store operations and the required coverage.Assist in managing the store team's shifts and leave plans ensuring optimum coverage.Check...

  • Assistant Store Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IIQAF Full time

    As an Assistant Store Manager youwill play a pivotal role in supporting the Store Manager in thedaytoday operations of our retail environment. This position isperfect for those who are passionate about customer service retailmanagement and team development. You will be responsible forcollaborating with the store team to create a welcoming andefficient...

  • Store Assistant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    Position: Store Assistant Location: Dubai, UAE Company Overview: Our client is a leading supplier of heavy vehicles auto spare parts in Dubai. With over 20 years of experience in the industry, they have established themselves as a trusted and reliable source for high-quality spare parts for various heavy vehicles. They are committed to providing their...

  • Store Assistant

    11 hours ago

    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    Position: Store AssistantLocation: Dubai, UAECompany Overview: Our client is a leading supplier of heavy vehicles auto spare parts in Dubai. With over 20 years of experience in the industry, they have established themselves as a trusted and reliable source for high-quality spare parts for various heavy vehicles. They are committed to providing their...

  • Store Assistant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    Position: Store Assistant Location: Dubai UAE CompanyOverview: Our client is a leading supplier of heavy vehicles autospare parts in Dubai. With over 20 years of experience in theindustry they have established themselves as a trusted and reliablesource for highquality spare parts for various heavy vehicles. Theyare committed to providing their customers with...

  • Stores Assistant

    14 hours ago

    Dubai, Dubai, United Arab Emirates Hyatt Regency Full time

    Organization - Hyatt Regency Dubai Creek HeightsSummary1. You will be responsible to provide an excellent and consistent level of administrative support.2. The Stores Assistant is responsible to assist the team in the smooth operation and efficient running of the Stores department while meeting department's objectives.Qualifications1. Ideally with 1 year...

  • Assistant Store Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Azadea Group Full time

    We are seeking an Assistant Store Manager to join our team at Azadea Group. As a key leader on our sales floor team, you will be responsible for driving sales growth, managing store operations, and developing high-performing teams.Key Responsibilities:Lead by example, demonstrating exceptional customer service and teamwork.Analyze sales data to identify...

  • Stores Assistant

    7 days ago

    Dubai, Dubai, United Arab Emirates Hyatt Regency Full time

    Organization - Hyatt Regency Dubai Creek Heights Summary You will be responsible to provide an excellent and consistent level of administrative support. The Stores Assistant is responsible to assist the team in the smooth operation and efficient running of the Stores department while meeting department's objectives. Qualifications Ideally with 1...

  • Stores Assistant

    4 days ago

    Dubai, Dubai, United Arab Emirates Hyatt Regency Full time

    Organization - Hyatt Regency Dubai Creek HeightsSummaryYou will be responsible to provide an excellent and consistent level of administrative support.The Stores Assistant is responsible to assist the team in the smooth operation and efficient running of the Stores department while meeting department's objectives.QualificationsIdeally with 1 year experience...

  • Store Assistant

    2 days ago

    Dubai, Dubai, United Arab Emirates Al Fath Group Full time

    Key Responsibilities:Greet and assist customers in a friendly and professional manner.Provide product information recommendations and resolve customer inquiries.Handle customer complaints and escalate to the Store Manager if necessary.Assist in receiving, unpacking, and organizing shipments.Maintain cleanliness and organization of the store premises.Assist...