Beauty Specialist

3 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

1. Beauty and Skincare Knowledge

  • Skin Analysis: The ability to assess skin types and conditions, recommending appropriate treatments and products.
  • Facial Treatments: Knowledge of facial therapies such as exfoliation, masks, anti-aging treatments, and acne treatments.
  • Body Treatments: Expertise in body therapies such as wraps, scrubs, and massages designed to improve skin texture and tone.
  • Hair Removal Techniques: Proficiency in various hair removal methods, including waxing, threading, and sugaring.
  • Nail Care: Expertise in manicures, pedicures, and nail art, as well as knowledge of the proper use of tools and nail care products.

2. Massage Techniques

  • Therapeutic Massage: Ability to perform various types of massages, such as Swedish, deep tissue, aromatherapy, and hot stone massages.
  • Muscle Relaxation: Understanding of how to relieve tension and stress through different massage techniques and pressure application.
  • Client Comfort: Creating a comfortable and relaxing environment for clients during treatment sessions.

3. Cosmetic Application and Makeup

  • Makeup Skills: Expertise in applying makeup for different occasions, including bridal, evening, and special events.
  • Color Theory: Knowledge of how to match colors for makeup based on clients' skin tone, eye color, and facial features.
  • Product Knowledge: Understanding of cosmetic products, including foundation, concealer, blush, eyeshadow, and lipstick, and their application techniques.

4. Hygiene and Safety Practices

  • Sanitation: Ensuring all tools and equipment are sanitized between clients to maintain a clean and safe environment.
  • Product Knowledge: Understanding the ingredients of products used in treatments and identifying any potential allergies or sensitivities.
  • Health and Safety Regulations: Adhering to health and safety protocols to prevent cross-contamination or injury.

5. Customer Service and Communication

  • Client Consultation: Conducting thorough consultations to understand clients' needs, preferences, and medical history.
  • Empathy and Listening Skills: Ensuring clients feel heard and understood, making them feel comfortable during treatments.
  • Personalized Service: Offering tailored beauty solutions to meet individual client needs and providing expert advice on skincare and homecare routines.

6. Time Management

  • Efficient Treatment Scheduling: Managing appointments effectively to ensure that treatments are completed on time without rushing.
  • Multitasking: Handling multiple clients or tasks in a busy environment while maintaining a high standard of service.
  • Appointment Bookings: Ensuring clients' appointments are booked and managed properly, minimizing any scheduling conflicts.

7. Sales and Retail Skills

  • Retail Sales: Ability to recommend and sell beauty products such as skincare items, cosmetics, and hair care products to clients.
  • Product Knowledge: Understanding the benefits of the products you sell and explaining their features to customers.
  • Upselling: Suggesting complementary treatments or services to clients based on their needs and interests.

Key Responsibilities

  • Perform Beauty Treatments: Providing a range of beauty services such as facials, waxing, massages, and manicures/pedicures.
  • Client Consultations: Conducting consultations with clients to assess their needs, preferences, and any contraindications before starting treatments.
  • Advising Clients: Recommending skincare routines, products, and treatments that best suit clients' skin types and conditions.
  • Maintaining Hygiene: Ensuring that all tools, equipment, and workspaces are kept clean and sanitized to meet health and safety standards.
  • Customer Care: Creating a relaxing, comfortable environment for clients, ensuring that they are satisfied with the treatments provided.
  • Managing Appointments: Scheduling appointments, confirming bookings, and managing any changes to clients' treatment schedules.
  • Product Sales: Recommending and selling beauty products to clients for use at home, ensuring they receive the right products for their skincare needs.
  • Staying Updated on Trends: Keeping up-to-date with the latest beauty and skincare trends, products, and treatment techniques.
  • Client Aftercare: Providing advice on aftercare following treatments and recommending products to maintain results.
Desired candidate profile
  • Greet and serve all customers, demonstrating excellent customer service as per brand standa
  • rdsDeal effectively with customer concerns and ensure timely and effective resoluti
  • on.Achieve sales targets in line with Company guidelin
  • es.Identify customer needs by asking open ended questions, using product knowledge to make recommendations, taking opportunities to suggest add-on sales appropriate
  • ly.Ensure awareness and understanding of product range knowledge, and in-store promotion details, sharing the information with customers to encourage sal
  • es.Responsible for opening, closing and operating the cash registers at the start or end of the business trading day; perform tasks including but not limited to receiving payments in all authorized modes, issuing receipts / bills against payments count
  • ingEnsure store opening checklists are completed in a timely manner, with responsibility for all stock availability, records of the same and timely replenishme
  • nt.Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strate

gy.
REQUIREM

  • ENTSHigh School Certifi
  • cateMinimum 1-2 years industry experi
  • enceCustomer service sk
  • illsSelling Sk
  • illsBeauty products & skin care exper

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