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Dynamics 365 CE Consultant 2

1 week ago

Dubai, Dubai, United Arab Emirates Black Pen Recruitment Full time

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview

The Dynamics Power Platforms & CE Consultant is a core team member of our clients customer delivery of Microsoft Dynamics 365 centred solutions. The Consultant will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platforms solutions working with both onshore and offshore development teams.

Job Location: Silema Malta

Work Type: Hybrid

Job Type: Fulltime Permanent

Working Hours: GMT 1

Salary: Base Benefits (Paid in Euros )

Relocation: VISA & Relocation Package Included

Requirements

  • Broad understanding of Dynamics 365 (Customer Engagement) functionalities
  • An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps Power BI Data Verse Azure Office 365) and working in fast paced Agile environments
  • Willingness to develop your knowledge of new functionality in the Microsoft platforms keeping on top of roadmaps studying for certifications to ensure we help deliver best solutions to our clients
  • Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
  • Successfully translate business and customer needs into a great digital customer experience
  • Good understanding of Microsoft Dynamics Power Platforms Accelerators industry templates and addons
  • Understanding of scope (creep) and use of change control processes
  • Delivery of enduser training to clients and colleagues where applicable
  • Identify business/project risk and communicate as necessary
  • Microsoft Dynamics CRM Certifications ideally most current versions are desirable
  • Preferably a University graduate with relevant degree within a computing or business discipline
  • Experience in consulting and good presentation skills
  • Confident in own ability and demonstrates this to clients and colleagues
  • Works independently as well as in a team environment
  • Good clear communication skills
  • Ability to manage time and prioritise multiple tasks accordingly
  • Good problemsolving capabilities
  • Client centric approach with emphasis on client satisfaction
  • Confidence to reach out to more senior colleagues for guidance and advice
  • A proven track record of successful implementation of several solutions within medium to large client companies preferably across several business verticals
  • Experience in a deliveryorientated IT environment using waterfall and agile methodologies
  • Business process mapping modelling and documentation knowledge
  • Minimum 35 years handson proven functional experience in Power Platforms configuration standard customisation standard workflows dashboards flows forms views and standard reports development
  • Proven ability to develop a clear understanding of clients needs and incorporate them into a solution
  • Beneficial to have experience of Azure DevOps
  • Knowledge and understanding of capabilities of D365 CE functional areas in four of the following modules: Sales Management Marketing Customer Service Management Field services & Project services automation

Responsibilities

  • Contribute to the delivery of highquality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
  • Organise manage and document workshops meetings and requirements sessions with the client representatives project stakeholders and delivery team(s)
  • Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets clients requirements
  • Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
  • The creation of high quality and sustainable client solutions and project documentation including support for testing activities
  • Deliver all consultancy and configuration work according to our clients project methodology ensuring that all software applications are implemented successfully according to the project plan: on time and on budget
  • Contribute to PreSales activities as required including building demo and proof of concept solutions for various client presentations
  • Delivery of enduser training to clients and colleagues where applicable
  • Work on the creation of our clients Dynamics 365 solutions and industry templates
  • Meet and exceed customer expectations of business knowledge skills and behaviour
  • Identify business/project risks and mitigate or communicate as necessary
  • Communicate progress updates to relevant parties both formally and informally
  • Support practice development activities such as defining and configuring industry specific solutions
  • In all activities ensure timely completion of internal processes and mandatory training
  • Work on own initiative and with minimal support if needed
  • To carry out additional duties as may occur from time to time as instructed and agreed by the management team
  • Promotes the Values of our company
  • Ensure timely completion of internal processes and mandatory trainings
  • The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times.

Microsoft Business Solutions Overview

At our client your longterm future is every bit as important to them as it is to you. Thats why our clients aim is to give you experiences that will stay with you for a lifetime. Whether its great training and development mobility opportunities or corporate responsibility volunteering activities youll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself values your contribution and inspires you to act as a role model always focused on doing the right thing for each other our clients and our communities.

This sets out all the different ways youll be rewarded at our client. Among other things you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more they have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our talented successful team and make the leap into the future.

For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances business travel allowances certifications to support you in your career growth private insurance and medical insurance for you and your family.

Dont worry our client knows that relocation can be a challenge which is why they have an extremely supportive onboarding team to help you throughout this process They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.