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Operational Excellence Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates QIMA Full time

Reporting directly to the Groups COO you will be responsible to ensure a smooth run of our daily Operations in the Food Division. Your main responsibilities will be to:

  • Developing implementing and refining Standard Operating Procedures based on stakeholder feedback and claim analysis continuously seeking opportunities to enhance efficiency and effectiveness.
  • Designing and monitoring Key Performance Indicators (KPIs) to drive project success and ensure timely reliable audit results utilizing data to identify trends areas for improvement and strategies for success.
  • Overseeing transversal projects by partnering with internal teams such as sales marketing and IT fostering a collaborative environment to achieve organizational goals and enhance audit service delivery.
  • Maintaining continuous communication with key clients to deliver topquality service and provide regular internal feedback on client satisfaction and areas for improvement.
  • Supervising and tracking the progress of various projects managed by the backoffice teams within the Food Department ensuring projects are advancing according to plan and meet established goals.
  • Staying updated on industry requirements and trends and promoting knowledge transfer to team members to foster ongoing improvement in audit processes.

Qualifications :

To succeed in this role you have:

  • A Masters degree in Engineering or any related background from an accredited University.
  • Minimum 6 years of professional experience in lean management and operational excellence. 
  • A good understanding about the Supply Chain industry Quality norms and CSR topics.
  • Excellent spoken English skills; ny additional language (French Portuguese) would be a plus.
  • Very good communication and peoples skills ability to engage with all internal and external stakeholders.
  • Ability to work effectively in a fastpaced global environment with competing priorities.
  • Previous exposure to using AI at work or a strong personal acquaintance with AI products.

Remote Work :

No

Employment Type :

Fulltime