Customer Solutions Architect
2 days ago
OverviewThe CRM Architect is responsible for designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that align with business goals and enhance customer engagement. This role bridges business requirements and technical execution, ensuring scalable, secure, and integrated CRM architectures across sales, marketing, service, and analytics platforms.Key ResponsibilitiesDesign end-to-end CRM architecture aligned with business strategy and customer journey.Define CRM data models, workflows, integrations, and security frameworks.Ensure scalability, performance, and reliability of CRM platforms.Lead CRM implementations and upgrades (e.g., Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CRM).Evaluate and recommend CRM tools, extensions, and third-party integrations.Establish CRM architecture standards, best practices, and governance.Business & Stakeholder CollaborationTranslate business requirements into technical CRM solutions.Collaborate with sales, marketing, customer service, IT, and data teams.Advise leadership on CRM roadmap, capabilities, and innovation.Integration & Data ManagementArchitect integrations between CRM and ERP, marketing automation, analytics, finance, and customer support systems.Ensure data accuracy, consistency, and compliance across systems.Support CRM reporting, dashboards, and customer insights.Security & ComplianceDesign role-based access controls and data privacy measures.Ensure compliance with GDPR, local data protection laws, and company policies.Manage CRM performance, availability, and risk mitigation.Leadership & DocumentationMentor CRM developers and administrators.Produce architecture diagrams, technical documentation, and solution blueprints.Support change management and user adoption strategies.Required QualificationsBachelor’s degree in Computer Science, Information Systems, or related field.7+ years of experience in CRM implementation or architecture.Strong hands-on experience with at least one major CRM platform.Experience with system integrations (APIs, middleware, ETL).Solid understanding of data modeling, cloud architecture, and security.Preferred QualificationsExperience in enterprise or multi-region CRM deployments.Knowledge of marketing automation, AI-driven CRM, or customer analytics.Key SkillsStakeholder management
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Customer Solutions Architect
1 day ago
Abu Dhabi, United Arab Emirates 1551 Solutions Full timeOverview The CRM Architect is responsible for designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that align with business goals and enhance customer engagement. This role bridges business requirements and technical execution, ensuring scalable, secure, and integrated CRM architectures across sales, marketing, service,...
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Customer Solutions Architect
1 day ago
Abu Dhabi, United Arab Emirates 1551 Solutions Full timeOverview The CRM Architect is responsible for designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that align with business goals and enhance customer engagement. This role bridges business requirements and technical execution, ensuring scalable, secure, and integrated CRM architectures across sales, marketing, service,...
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Customer Solutions Architect
13 hours ago
abu dhabi, United Arab Emirates 1551 Solutions Full timeOverview The CRM Architect is responsible for designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that align with business goals and enhance customer engagement. This role bridges business requirements and technical execution, ensuring scalable, secure, and integrated CRM architectures across sales, marketing, service,...
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Customer Solutions Architect
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates 1551 Technology Solutions LLC Full timeJob SummaryThe CRM Architect is responsible for designing, implementing, and optimizing Customer Relationship Management (CRM) solutions that align with business goals and enhance customer engagement. This role bridges business requirements and technical execution, ensuring scalable, secure, and integrated CRM architectures across sales, marketing, service,...
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Solution Architect
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Digital Corner for Network Solutions Full timeAboutThis opportunity is for a leading Energy & Gas giant in the UAE. We are seeking Solution Architects to design robust, scalable technical solutions. You will take ownership of specific project architectures, ensuring they solve business problems while adhering to enterprise standards.ResponsibilitiesDesign end-to-end technical solutions for specific...
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C4ISR Systems Solutions Architect, ACE
2 weeks ago
abu dhabi, United Arab Emirates Harris Geospatial Solutions Full timeA leading defense contractor in Abu Dhabi is seeking a Scientist, C4ISR Systems Solutions Architect. This senior role involves designing C4ISR systems, integrating AI, and managing technical relationships with customers. Ideal candidates need a Bachelor's degree in related engineering fields and extensive experience in C4ISR systems design. Join a...
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Solution Architect
2 days ago
Abu Dhabi, United Arab Emirates Mindpool Technologies Full time**URGENT REQUIREMENT** **SOLUTION ARCHITECT** Location: Abu Dhabi Duration: One year extendable Joining: 15 days Looking for bilingual Finance, Procurement and Solution architect **Job Description**: - 8-10 years of experience in relevant experience in Finance Modules - Experience on Oracle APPS R12 Finance modules - AP, GL, AR, SLA, FA & Cash...
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Senior Solution Architect
4 days ago
abu dhabi, United Arab Emirates Anaplan Full timeAt Anaplan, we are a team of innovators focused on optimizing business decision‑making through our leading AI‑infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning...
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Senior Solution Architect
2 weeks ago
Abu Dhabi, United Arab Emirates Anaplan Full timeAt Anaplan, we are a team of innovators focused on optimizing business decision‑making through our leading AI‑infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning...
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Architect Solutions-CRMS
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Datacube Consultancy & Solutions Full timeHiring: Solution Architect – Credit Risk Management System (CRMS)Location:Abu Dhabi, UAEIndustry:Banking / Financial ServicesRole Type:Senior / Lead ArchitectureNOTICE PERIOD: Immediate to MAX 30 Days and serving notice are eligible to applyNOTE: ONLY RELEVANT TO JD WITH EXPERIENCE OF MANDATORY SKILLS ARE APPLICABLE TO APPLYWe are looking for an...