Relationship Manager
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A Relationship Manager creates and preserves strong relationships with clients, partners, or members of their team. Should have a good understanding of the company’s products and services. They must also have a great communication skill in order to know how they can best help clients with their needs and strengthen the relationship between the organization and the customers.
- Through direct and indirect means, relationship managers help firms improve relationships with clients and partners.
- Relationship management has two areas of focus: clients and business partners.
Responsibilities
- Building positive relationships with customers (Investor Landlords).
- Assisting with generating new business.
- Identifying opportunities for greater profits.
- Understand customers (Investor Landlords) needs and develop plans to address them.
- Resolve customer complaints quickly and effectively.
- Identify Upselling and cross-selling opportunities.
- Promote High-quality sales, supply and customer service processes.
- Aim to preserve customers (Investor Landlords) and renew contracts.
- Approach potential customers (Investor Landlords) to establish relationships, which includes signups of New Property Management Agreements.
- Gain solid knowledge of competitors.
Qualifications
- Bachelor's Business Administration and/or related field.
- Minimum of 3-5 years’ experience in the field, preferably brokerage.
- Experience in Property Management Sales, Agreement and Conversions (required).
- Basic Dubai Leasing terms and procedure.
- Basic knowledge in Sales (Secondary Market and Off-Plan).
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