Cluster Sales Executive – Leisure

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description
SummaryAs the Sales Executive for Banyan Tree Dubai and Delano Dubai, you will support the commercial team in driving revenue growth and brand visibility, with a strong focus on the leisure segment. The role will involve developing new business opportunities, building strong relationships with travel trade partners and leisure clients, and supporting sales initiatives that increase bookings and revenue across both properties. You will also play an important role in representing the hotels to the market and ensuring a strong, consistent guest and partner experience.

Key Responsibilities
Revenue GenerationSupport the growth of leisure revenue by identifying and developing business opportunities with affluent travellers, families, leisure groups and other key segments.
Conduct sales calls, client meetings, presentations and site inspections to generate new business and strengthen existing accounts.
Support the promotion of packages, offers, seasonal campaigns and other initiatives designed to drive bookings and revenue.
Sales & Business DevelopmentAssist in executing leisure sales strategies for Banyan Tree Dubai and Delano Dubai, aligned with the positioning and unique identity of each property.
Identify prospective accounts and actively develop new business through calls, meetings, networking and industry events.
Maintain regular contact with existing accounts and identify opportunities to increase production.
Client Relationship ManagementBuild and maintain strong relationships with travel agencies, tour operators, luxury travel advisors, DMCs and other leisure partners.
Respond promptly to client enquiries and requests, ensuring a professional and personalised service.
Support VIP and high-value leisure clients to encourage repeat business and positive relationships with both brands.
Maintain accurate records of sales activities, client visits, leads, opportunities and account production.
Monitor sales performance and provide regular updates to the Sales Manager.
Identify trends and opportunities within assigned accounts and support actions to improve performance.
Keep up to date with leisure travel trends, client preferences and competitor activities.
Share relevant market intelligence and feedback with the wider commercial team.
Support the identification of new accounts, partnerships and business opportunities.
Cross-functional CollaborationWork closely with Sales, Marketing, Revenue Management and Operations to support commercial initiatives and maximise opportunities.
Assist with sales events, trade shows, client functions, familiarisation trips and promotional activities.
Coordinate with Operations to ensure client expectations are understood and a seamless guest experience is delivered from booking through to departure.
QualificationsExperienceMinimum 2–3 years of experience in sales, preferably within the luxury hotel or hospitality industry.
Previous experience in leisure sales is preferred, ideally within a luxury hotel, resort, travel agency, tour operator, DMC or luxury travel company.
Proven ability to support revenue generation, achieve sales targets and develop new business opportunities.
Experience managing relationships with travel agencies, tour operators, DMCs, travel advisors and leisure clients is an advantage.
Strong understanding of luxury hospitality and leisure travel is preferred.
SkillsSales & Business Development: Ability to identify new opportunities, generate leads, conduct sales calls and meetings, and convert prospects into business.
Communication & Presentation: Excellent verbal and written communi