Architect

4 days ago

abu dhabi, United Arab Emirates Auxo Talent Full time

We are looking for a Senior ServiceNow Architect to provide technical leadership and architectural direction for the ServiceNow platform. This role is responsible for shaping platform architecture, guiding long-term strategy, and ensuring solutions are scalable, secure, and aligned with organizational objectives. The ideal candidate brings deep hands-on experience across ServiceNow modules and a strong background in enterprise architecture and integrations. Key Responsibilities Own the end-to-end architecture of ServiceNow implementations, ensuring consistency with enterprise technology standards. Establish and enforce architectural principles, design patterns, and best practices related to performance, scalability, security, and maintainability. Design and oversee implementations across ServiceNow modules including ITSM, ITOM, ITAM, HRSD, SecOps, and custom-built applications. Create reusable frameworks for workflows, integrations, and data structures to promote efficiency and standardization. Define and maintain the ServiceNow platform roadmap in alignment with business and IT priorities. Assess new ServiceNow features and releases, leading upgrade strategies and impact analysis. Drive platform governance, ensuring data quality, operational stability, and long-term sustainability. Integrations & Technical Ecosystem Design and lead integrations between ServiceNow and enterprise systems such as ERP, identity management, cloud platforms, and monitoring tools. Ensure secure, reliable data exchange through APIs and integration frameworks. Architect MID Server deployments, orchestration solutions, and REST/SOAP-based integrations. Collaboration & Technical Leadership Partner with architects, product owners, and delivery teams to translate business needs into effective technical solutions. Provide architectural direction and technical mentorship to developers, administrators, and implementation teams. Balance usability, performance, cost, and scalability when designing platform solutions. Ensure adherence to enterprise architecture standards, security policies, and regulatory requirements. Lead architectural reviews, risk assessments, and impact analyses for platform changes and initiatives. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 8+ years of overall IT experience, including at least 5 years in ServiceNow architecture or advanced technical roles. Demonstrated experience delivering complex, enterprise-scale ServiceNow implementations. Strong knowledge of ServiceNow platform architecture, data model, and configuration capabilities. Preferred Skills & Certifications ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA). Additional ServiceNow certifications such as System Administrator or Implementation Specialist (ITSM/ITOM). Experience with ITIL v4, TOGAF, or comparable architecture frameworks. Familiarity with cloud environments (Azure, AWS), CI/CD pipelines, and DevOps methodologies. Strong understanding of platform security, access controls, encryption, and compliance practices. #J-18808-Ljbffr

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