Loyalty Product Owner

منذ 2 أيام

united arab emirates, united arab emirates Yallo Retail دوام كامل

Job Title: Loyalty Product Owner

Job Type: Contract (6 Months +)Location: Dubai

Start Date: ASAP

Job Description:-

About the role

We’re looking for an experienced Loyalty Product Owner to take ownership of an established loyalty platform and drive it from initial launch to a fully mature, enterprise-grade solution. This is a hands‑on role for someone who has genuinely run loyalty programmes end‑to‑end — not just managed a backlog for one.

Key responsibilities
  • Own the product backlog, roadmap and prioritisation of outstanding features, enhancements and fixes.
  • Review the current platform to identify functional gaps and optimisation opportunities, and define the path from initial launch to full maturity.
  • Translate business requirements into clear, deliverable user stories in close collaboration with Loyalty, Operations, Technology, Data and third‑party vendor teams.
  • Act as the primary product decision‑maker for loyalty programme features, balancing business priorities against technical feasibility.
  • Ensure loyalty business rules, member journeys and reward logic are correctly specified, tested and delivered.
What you’ll bring
  • Deep, hands‑on loyalty programme experience — points, tiers, rewards, offers, member journeys and loyalty business rules.
  • Proven experience delivering enterprise loyalty platforms and integrations across digital, app, eCommerce and in‑store environments.
  • Strong stakeholder management skills, with the ability to work across business, technology, data and vendor teams.
  • Comfortable owning a backlog and roadmap independently, with sound prioritisation judgement.
  • Experience with SessionM is a strong advantage, but broad, hands‑on loyalty platform experience is the key requirement.