UX Mid-Senior Creative Technologist

Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl — where creativity meets technology. Kyndryl has a global network of designers, engineers, writers, researchers, and strategists. We are bound together by a desire to help our customers make sense of complexity and co‑create intelligent and adaptive experience ecosystems that resonate with their users and transform their businesses. We believe the next evolution of experience will emerge from the artful blending of behavioral insight and business intelligence into elegantly simple, deeply human moments. We are fortunate to work with the world’s best IT experts to ensure that we can not only imagine a great experience, but that we can build it, deliver it, optimise it, and sustain it. A Creative Technologist bridges the gap between design vision and engineering execution, using experimentation to solve problems in new and novel ways. This role combines technical expertise with human‑centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life. As a Creative Technologist at Kyndryl, you will:Collaborate with designers, engineers and stakeholders to shape technical concepts aligned to human‑centered design. Rapidly prototype interactive, testable experiences to drive alignment, learning and value. Apply emerging technologies to business challenges, including AI/ML/GenAI, IoT and immersive interfaces. Lead feasibility analysis and ethical review of technology choices.Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and ExperienceYou have 5+ years in creative technology, innovation labs, or similar roles, and a strong portfolio of concept‑to‑prototype projects. You bridge human‑centered design and engineering fluently — understanding both creative intent and technical depth. You can comfortably discuss feasibility, data integration and AI/ML applications within design. You thrive in collaborative, co‑creation environments with clients and multidisciplinary teams. You communicate clearly, think systemically and enjoy turning abstract ideas into something people can touch and feel. You’re experienced with rapid prototyping, UX experimentation and tools like Figma, Figma Make, MiroAI, React, Three.js or Unity. Ability to apply new and emerging technologies. Leveraging AI tools and data strategies with awareness of equity, bias and transparency. Ability to translate prototypes and technical insights into compelling narratives. Assessment of design’s technical feasibility, system integration and implementation pathways. Bachelor’s Degree in a relevant field (or equivalent demonstrable portfolio of work).Preferred Skills and ExperienceVertical domain experience (e.g. finance, retail, healthcare, industrial). Experience in both enterprise and agency environments. Knowledge and experience in IT infrastructure, architecture and platform capabilities. Background in behavioural science, change management or design research. Applied or academic experience with data science, AI/ML or HCI. Advanced degree or certification in design, HCI, computer science or related (e.g. MDM, MDes, MFA, d.MBA or equivalent) is a plus.#AgenticAI Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds and experiences. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer and search over 2 million non‑profit organisations. At Kyndryl, we invest heavily in you, we want you to succeed so that together we will all succeed. Get Referred If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address. #J-18808-Ljbffr