Service Desk Engineer

6 days ago


dubai, United Arab Emirates Dicetek LLC Full time

Join to apply for the Service Desk Engineer role at Dicetek LLC.Bachelor's degree with a minimum of 5 years of experience in a Service Desk role supporting ICT customers.Good knowledge of ICT services such as cloud (VMware and OpenStack), security solutions, data centers, IoT, etc.Experience with ITSM tools like ManageEngine and HPSM.Strong understanding of ITIL for service management.Ability to work in shifts 24x7 and over weekends.ITIL V4 certification.Additional certifications such as Microsoft, Oracle, or VMware are a plus.Good communication skills.Proficiency in Microsoft Excel and PowerPoint for reporting.Seniority levelNot ApplicableEmployment typeContractJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Dicetek LLC by 2x.Set up job alerts for “Service Desk Engineer” roles.
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