Senior Customer Success

منذ 21 ساعات

sharjah, الإمارات العربية المتحدة Safran دوام كامل
Safran Aerosystems Services in Dubai seeks a Customer Support Manager to oversee contract execution and customer satisfaction. You will act as the customer’s voice internally, coordinate resolution, and maintain executive relationships across the account.
The role includes leading the local CSM team and collaboration with Sales and Finance. You will manage escalation, ensure timely reporting, and participate in reviews with customers to optimize performance, spares, and service levels.