Performance Insights Analyst

منذ 3 ساعات

sharjah, sharjah, الإمارات العربية المتحدة KEOLIS Group دوام كامل
Keolis-MHI is seeking a Survey Analyst to support the delivery of accurate, timely, and credible RTA survey results and customer service KPIs for Dubai Metro and Tram. You will build dashboards, report findings, and provide actionable insights to drive continuous improvement across departments.
The role collaborates with multiple stakeholders, ensures data integrity in reporting, and maps KPIs into BI tools to support decision-making and contractual obligations.