Online Product Documentation

منذ 4 ساعات

al ain, abu dhabi, الإمارات العربية المتحدة Comissão Especial de Energia Elétrica- Ceele دوام كامل
This part-time, remote Online Product Documentation role at Comissão Especial de Energia Elétrica (Ceele) focuses on creating clear, accurate, and user-friendly documentation for online products and services. Day-to-day responsibilities include drafting and updating user guides, FAQs, process flows, and technical instructions, as well as structuring content for web-based knowledge bases and portals. The role involves collaborating with subject matter experts to collect information, translating complex technical and regulatory concepts into accessible language, and ensuring all documentation aligns with organizational standards. The specialist will also review existing materials for consistency, maintain version control, and support internal teams by preparing documentation for training and onboarding purposes. Qualifications
Strong Writing and Documentation skills, with the ability to explain complex information in a clear, concise, and structured manner. Excellent Communication skills, including the ability to collaborate effectively with technical experts, stakeholders, and cross-functional teams. Demonstrated Analytical Skills and Research capabilities to understand technical topics, verify information, and ensure accuracy in all documentation. Experience in Training-related documentation, such as creating how-to guides, onboarding materials, and instructional content for users and internal teams. Attention to detail and strong organizational skills, including version control and consistent formatting standards. Familiarity with online documentation tools, content management systems, or knowledge base platforms. Ability to work independently in a remote setting, manage part-time hours effectively, and meet agreed deadlines. Relevant education or experience in technical writing, communication, engineering, or a related field; experience in the energy or utilities sector is an advantage.