Workshop Planner

Workshop Planner
- Automotive ServiceRole: Workshop Planner
- Automotive Service

Location:
Dubai, United Arab Emirates Industry: Automotive Function: Vehicle Repair and Maintenance

Experience:
Minimum 2 years in automotive workshop planning or job control

Job Type
Full-time Position Overview Workshop Planner
- Automotive Service in Dubai, United Arab Emirates is an Automotive hiring opportunity for a skilled workshop coordination professional who can manage technician allocation, job flow, service timelines, and workshop productivity within a busy aftersales environment. This role is suited for a detail-focused automotive planner who understands repair processes, service operations, workshop systems, and the importance of delivering vehicles on time with strong quality control.
Job Details Country: United Arab Emirates City: Dubai Industry: Automotive Function: Vehicle Repair and Maintenance

Salary:
6000-8500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any

Job Type
Full-timeRole Context The Workshop Planner
- Automotive Service plays a central role in keeping the aftersales workshop organized, productive, and customer-focused. The position connects Service Advisors, technicians, supervisors, and workshop operations by ensuring that each repair job is assigned to the right technician at the right time. Effective planning helps reduce delays, improve technician utilization, support first-time repair quality, and strengthen customer satisfaction across the automotive service journey.

Key Responsibilities
Allocate service and repair jobs to technicians according to technical skill, job complexity, workload, and workshop priority.
Monitor workshop planning boards, job progress, repair stages, and delivery timelines throughout the working day.
Balance work distribution across technicians to improve productivity, efficiency, and fair job the Fix It Right process by helping the team reduce rework, improve repair quality, and maintain service standards.
Track work-in-progress and follow up on delayed, pending, or escalated repair jobs to keep schedules under control.
Maintain accurate time-clocking records and highlight deviations that may affect productivity or vehicle delivery.
Coordinate closely with Service Advisors to provide clear updates on repair status, estimated completion time, and any workshop delays.
Review available capacity before accepting or moving jobs through the workshop planning flow.
Help supervisors identify bottlenecks, idle time, urgent jobs, repeat repairs, and operational gaps.
Ensure vehicle movement, technician assignment, and service workflow are aligned with customer promise times.
Use workshop systems and available planning tools to support accurate job control and reporting.
Contribute to a disciplined workshop environment where communication, accountability, and service quality remain consistent.
Ideal ProfileThe right candidate should have hands-on exposure to automotive workshop operations and a practical understanding of service repair workflows.
A diploma in Automobile Engineering or Mechanical Engineering is preferred, supported by at least 2 years of experience in a workshop planner, job controller, service coordination, or similar aftersales role.
Strong knowledge of automotive repair procedures, technician workflow, and workshop productivity targets.
Ability to prioritize multiple jobs while keeping delivery commitments visible and realistic.
Good coordination skills for working with Service Advisors, technicians, supervisors, and support teams.
Confident communication in English, with Arabic considered an added advantage.
Familiarity with SAP or similar automotive workshop management systems is preferred.
Strong attention to detail when monitoring job progress, clocking, WIP, and operational driving license is an advantage.
Calm, organized, and practical approach in a fast-paced workshop environment.
Skills SetWorkshop planningAutomotive aftersales operationsJob controlTechnician allocationVehicle repair workflowWorkshop productivity trackingWork-in-progress monitoringTime-clocking accuracyService advisor coordinationRepair status reportingFix It Right processAutomotive technical knowledgeSAP workshop systemsMechanical repair understandingCustomer delivery timelinesTeam coordinationOperational follow-upWorkshop schedulingService quality controlVehicle maintenance planningWhy Join UsThis role offers the chance to build a strong career within Dubai's competitive Automotive aftersales sector, where workshop planning directly influences customer satisfaction, service quality, and operational performance. The position provides exposure to leading vehicle brands, structured service processes, modern workshop systems, and a large regional automotive network. It is a strong opportunity for a workshop planner who wants stability, technical growth, and a clear path within a high-performing service env