F&B Captain

2 weeks ago


dubai, United Arab Emirates Anantara Hotels & Resorts Full time

F&B Captain (Seasonal - 6 Months Contract) A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and heartfelt hospitality in exciting destinations. Job Description Key Duties and Responsibilities Please note this is not an exhaustive list. The key responsibilities for this position are:To promote and ensure guest satisfaction, by developing and maintaining a strong team environment, with emphasis on Associate satisfaction and prompt, courteous service. Prompt and courteous delivery of all orders, maintaining a positive image through guest contact and cleanliness of guest areas. Assure total guest satisfaction in the service of food and beverage through supervision of prompt and courteous delivery of all restaurant and room service orders. During shift, ensure guests are satisfied by assisting with serving, seating, communication with the kitchen, and engaging with guests. Assist in maintaining a highly motivated and well-trained staff. Train, maintain and enforce all Anantara Service Standards. Properly execute revenue and check control procedures on shift. Maintain a safe and sanitary work environment for all associates and guests. Gather and implement tools for running shifts (e.g., schedules, floor plans, reservations, checks). Be on the floor during the entire meal period and ensure adequate coverage. Ensure that only a quality product is being served.QualificationsCollege diploma in Hotel Management or related field. Previous experience in Food & Beverage/Restaurant and Banquet operation. Passion for leadership and teamwork. Eye for detail to achieve operational excellence. Excellent guest service skills.Seniority levelEntry levelEmployment typeFull-timeJob functionManagementIndustriesHospitality#J-18808-Ljbffr


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