Help Desk Operator
منذ أسبوع
sharjah, الإمارات العربية المتحدة
KERZNER INTERNATIONAL LIMITED
دوام كامل
مجانًا عبر البريد الإلكتروني أو Google
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
مجانًا عبر البريد الإلكتروني أو Google
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
About the Role
Must be knowledgeable on CAFM Systems to ensure prompt processing of submitted requestMust answer the phone politely and with minimum three rings use appropriate telephone etiquetteCarry out task handling recording and follow upOutstanding jobs should be monitored on a daily basis and appropriate action takenIs to carry out Engineering FM Policy and Company Policy and Procedure as laid downIs to advise the Manager VP Director of day to day problems or IssuesTo maintain the efficiency of all services and to take necessary corrective action where any results are below standardsMust perform shift coverage as requested to do so and maintain consistency and accurate handover between shiftsTo be fully aware and carry out healthy and safe practices at all timesIs to carry out instructions as relayed to from departmental and company members within the Department Management Guidelines SOPs and PoliciesBenefitsWe offer a competitive tax-free salary paid in UAE Dirhams AED alongside a wealth of benefitsGenerous food and beverage privilegesExclusive discounted rates at all Kerzner properties worldwideComprehensive health insurance with dental coverageAnnual flights homeLife insuranceAn incentive programA variety of colleague wellness and social initiativesKey SkillsCertificate/Diploma in Computer SkillsAbility to assist engages and follows through methodically with complaints and tasksAbility and willingness to help othersComputer Skills in regards to spreadsheets and data handlingAwareness of urgency and ability to determine priorities and elevate when necessaryAble to communicate well in the English Language, other languages a benefit