IT Support Technical Engineer

منذ 8 ساعات

sharjah, sharjah, الإمارات العربية المتحدة Latinem دوام كامل

مجانًا عبر البريد الإلكتروني أو Google

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Job Summary We are seeking a proactive and technically skilled IT Support Engineer to support the day-to-day IT operations of our rebar manufacturing facility in Dubai. The successful candidate will be responsible for maintaining IT infrastructure, ensuring uninterrupted operation of factory systems, supporting end users, and assisting with network, server, ERP and production-related technologies.

Key Responsibilities
IT Infrastructure SupportInstall, configure and maintain desktops, laptops, printers, scanners and IT peripherals. Provide technical support to office and factory users. Monitor and maintain LAN, WAN networks, Wi-Fi connectivity and internet services. Troubleshoot hardware, software and network-related issues.
User and Systems AdministrationManage user accounts, permissions and access controls. Support Microsoft 365 services including Outlook, Teams, OneDrive and SharePoint. Maintain Active Directory and Azure AD environments. Ensure timely installation of operating system and application Systems SupportProvide first-level support for ERP systems, production software and factory automation systems. Assist in maintaining barcode scanners, industrial PCs, weighing systems and production terminals. Coordinate with production and maintenance teams to minimize IT-related downtime.
IT Security & ComplianceMonitor antivirus, endpoint security and system backups. Implement cybersecurity best practices and company IT policies. Assist in disaster recovery and business continuity activities.
Asset & Vendor ManagementMaintain IT inventory and asset records. Coordinate with third‑party vendors and service providers for support and maintenance. Prepare IT documentation, SOPs and support reports.
Required QualificationsBachelor's Degree or Diploma in Information Technology, Computer Science or related field.
Minimum 2-5 years of experience in IT Support, preferably in manufacturing or industrial environments.
Experience supporting Microsoft 365 and Windows environments.
Knowledge of TCP/IP, DNS, DHCP, VPN, firewalls and network troubleshooting.
Experience with Active Directory, Azure AD and endpoint management tools.
Familiarity with ERP systems SAP, Oracle, Microsoft Dynamics, Odoo or similar is an advantage.
Valid UAE driving license is preferred.
Technical SkillsWindows 10/11 365 Directory & Azure AD.
Networking – Switches, Routers, Firewalls.
Hardware & Printer Support.
Backup & Recovery Solutions.
ERP User Support.
CCTV and Access Control Systems.
Preferred: Basic Server SkillsExcellent troubleshooting and analytical skills.
Strong communication and customer service to work under pressure in a manufacturing environment.
Good organizational and documentation skills.
Team player with a proactive attitude.
Preferred CertificationsMicrosoft Certified: Azure Fundamentals AZ‑900.
Microsoft 365 Fundamentals MS‑900.
CompTIA A.
CompTIA Network.
ITIL Foundation.

IT Support Technical Engineer

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وظائف مشابهة في sharjah

عروض مماثلة

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

IT Support Technical Engineer

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وظائف مشابهة في sharjah

عروض مماثلة