Receiving Clerk

Position SummaryKey Duties and Responsibilities:Receive all deliveries of food, beverages, linen, equipment, and supplies.Check deliveries against purchase orders, delivery notes, and invoices.Ensure correct quantity, quality, and specifications of items received.Inspect goods for damage, spoilage, or defects.Verify expiration dates, especially for perishable food items.Reject substandard, damaged, or incorrect items and report discrepancies.Prepare Goods Received Notes (GRN) or receiving reports.Record received items accurately in Birchstreet systems or stock cards.Ensure to obtain signature from the department for the received invoices.Maintain proper filing of invoices, delivery notes, and receiving records.Coordinate with the Purchasing Department, Stores, and Accounts.Inform purchasing of shortages, overages, or price discrepancies.Communicate with suppliers regarding delivery issues.Update stock levels promptly after receiving goods.Assist in stock counts and audits on monthly basis.Ensure proper storage procedures are followed after receiving.Ensure only authorized deliveries are accepted.Prevent pilferage and unauthorized removal of goods.Follow hotel policies for receiving times and procedures.Follow hotel policies, safety, and hygiene standards.Ensure compliance with food safety regulations (e.g., HACCP).Maintain a clean and organized receiving area.Arrange for return of rejected or excess goods.Prepare log notes for claims for damaged or incorrect supplies.Ensure timely receiving to avoid operational shortages.Work closely with kitchen, housekeeping and Engineering departments.Additional ResponsibilitiesReceive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.Verify and track received inventory and complete inventory reports and logs.Reconcile shipping invoices and receiving reports to ensure count accuracy.Receive, store, ship, and deliver incoming and outgoing department packages and mail.Secure the receiving room and its contents, ensuring safekeeping of packages.Follow all national, state, and local hazardous material shipping guidelines and regulations.Ship all outgoing mail and packages.Verify quantity and condition of packages upon receipt prior to delivery to guest.Communicate with guest regarding received packages.Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages.Communicate with proper management regarding any loss or damage with packages.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Address guests' service needs in a professional, positive, and timely manner.Speak with others using clear and professional language; answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others.Read and visually verify information in a variety of formats (e.g., small print).Visually inspect tools, equipment, or machines (e.g., to identify defects).Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Move through narrow, confined, or elevated spaces.Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Perform other reasonable job duties as requested by Supervisors.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr