Outlets Supervisor
7 days ago
About Wynn Al Marjan IslandOn schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.About The PositionWynn Al Marjan is currently seeking an Outlets Supervisor to join the resort’s Wynn Oasis (Employee Dining) team.ResponsibilitiesOversee daily dining operations in staff accommodation to consistently deliver high-quality meals and service experiences to team members.Identify and proactively address the dining preferences and expectations of staff residents, offering thoughtful recommendations and solutions.Respond promptly to staff feedback and concerns, ensuring resolution aligns with company standards and enhances satisfaction.Maintain open, respectful, and multicultural communication with staff, management, and contractors to support a harmonious work environment.Foster positive relationships among dining team members, encouraging collaboration, mutual respect, and team spirit.Ensure strict adherence to Wynn policies, procedures, and Code of Conduct within the dining facility.Conduct daily pre-shift briefings to align the team on service goals, updates, and operational priorities.Supervise staff appearance and behavior, ensuring alignment with Wynn’s grooming and etiquette standards.Observe service delivery and correct deviations through hands-on coaching and mentoring.Organize and support training sessions and refresher courses in collaboration with the F&B Trainer to maintain service excellence.Champion a safe, inclusive, and appreciative environment where dining team members feel respected, empowered, and engaged.About YouMinimum 2–3 years of supervisory experience in dining operations, preferably in staff accommodation or hospitality settings.Proven ability to lead, motivate, and develop multicultural teams in a fast-paced environment.Fluent in English; additional languages (e.g., Arabic, Hindi, Tagalog) are a plus for effective staff interaction.Familiarity with HACCP, food safety regulations, and workplace health standards.Demonstrated commitment to delivering high-quality service and resolving concerns with professionalism.Understanding of dining service procedures, buffet and à la carte setups, and staff meal planning.Comfortable using POS systems, inventory software, and Microsoft Office tools.Ability to monitor grooming, etiquette, and service standards with precision.Experience in conducting on-the-job training and coordinating with trainers for staff development.Willingness to work shifts, weekends, and holidays as needed.BenefitsWe offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
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