Product Specialist

7 days ago

al ain, United Arab Emirates Zahrawi Group Full time

Product Specialist - Sports Medicine (Al Ain) - (569) About Zahrawi Group Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. Job Brief The incumbent will be responsible for promoting products and services, identifying new sales opportunities, negotiating contracts, and ensuring customer satisfaction to maximize profits. ACCOUNTABILITIES Adhere to Zahrawi Policies & Procedures as applicable. Market Knowledge Conduct market research to identify new potential customers. Analyze market trends to identify new products and understand their advantages and disadvantages. Plan and assist with new product releases and events. Maintain technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. Business Development Establish contact with new customers, inform them of our products, understand their needs, and how we can help. Provide potential customers with support, information, and guidance by performing product demonstrations and gathering feedback. Follow up with new customers after demonstrations to negotiate contracts and packages. Ensure all contract details are compliant with our rules & regulations. Coordinate with Procurement & Logistics to send products and ensure timely delivery. Marketing Coordinate with Marketing for any new materials to be developed. Maintain relationships with existing customers by providing support, information, and guidance. Recommend new products to existing customers as per their needs and provide support to ensure strong relationships. Provide product demonstrations and gather feedback from existing customers. Assist customers in answering all product-related questions professionally and promptly. Recommend service improvements to build on relationships. Advise on new product recommendations to increase revenue. Negotiate contracts and packages with existing customers. Maintain quality service by upholding Zahrawi standards. Contribute to the team effort by achieving the annual targets set by management and assisting the team when needed. Operating Theatre (If Applicable) Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues encountered during procedures. Data Tracking Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold. Orders Place orders with the concerned purchase coordinator. Invoicing Coordinate with the Finance Department to ensure proper invoicing and follow up on collection/payments. Delivery Coordinate with the warehouse for timely deliveries. Application Conduct training sessions for customers. Assist customers with the equipment being used. Resolve issues customers might face while using the equipment. REQUIREMENTS Additional details: Candidates are preferred to be based in UAE. Must have a valid UAE driving license. Experience: 3+ years of experience related to attending (operating theatre) is required. Job Specific Skills: Good knowledge in sports medicine/Ortho/Orthopedic reconstruction. Copyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved #J-18808-Ljbffr

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