Customer Service Representative
6 days ago
Customer Service RepresentativeJob OverviewWe are seeking a friendly, patient, and professional Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, resolve complaints, and ensure an excellent customer experience. The ideal candidate must have strong communication skills, a positive attitude, and the ability to work under pressure while maintaining high service standards.Key ResponsibilitiesHandle incoming calls, emails, chats, and in-person inquiries.Provide accurate information about products, services, and company policies.Assist customers in resolving issues quickly and effectively.Follow up on customer concerns until fully resolved.Identify problems and provide suitable solutions.Record complaints and escalate complex cases to the supervisor when necessary.Maintain a calm, courteous, and professional tone at all times.Log all interactions in the customer service system.Update customer records with accurate and detailed information.Prepare daily or weekly customer service reports if required.Maintain high-quality customer service standards.Suggest improvements to processes and customer experience.Participate in team meetings and training sessions.Work closely with sales, technical, and operations teams to resolve issues.Coordinate customer requests with relevant departments for timely action.QualificationsHigh school diploma or equivalent; diploma in Business, Marketing, or related field is an advantage.Proven experience as a Customer Service Representative or similar role.Excellent communication and listening skills.Strong problem-solving abilities and patience.Computer literacy and familiarity with CRM or call center systems.Ability to handle pressure and manage multiple tasks.Office-based or hybrid depending on company policy.Preferred SkillsMultilingual abilities (depending on company needs).Sales or upselling experience.Strong interpersonal and conflict-resolution skills.Fast-paced setting requiring quick and accurate responses.Salary RangeCompetitive and based on experience. Additional benefits may apply depending on the organization.Location: Only those inside UAE.#J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Gaelan Medical Care One Day Surgery Hospital Full time**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...
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Customer Service Representative
6 days ago
Sharjah, United Arab Emirates Falcon vision documents typing Full timeFemale only: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...
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Customer Service Representative
1 week ago
Sharjah, United Arab Emirates Mobisoft Telesolutions Full timePositions: Customer Service Representative - Mandarin Customer Support Representative - Mandarin Back Office Representative - Mandarin Relevant Experience in Banking/ Finance/ Forex Sales is an advantage for this role! **Must be able to speak, read and write Mandarin (Chinese Language)** If you are interested please send your resume in WhatsApp to...
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Customer Service Representative
1 week ago
Sharjah, United Arab Emirates Retailing Full timeCustomer Service Representative Job Overview We are seeking a friendly, patient, and professional Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, resolve complaints, and ensure an excellent customer experience. The ideal candidate must have strong communication skills, a positive attitude, and the ability to...
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Customer Service Representative
4 days ago
sharjah, United Arab Emirates Retailing Full timeCustomer Service Representative Job Overview We are seeking a friendly, patient, and professional Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, resolve complaints, and ensure an excellent customer experience. The ideal candidate must have strong communication skills, a positive attitude, and the ability to...
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Customer Service Representative
22 hours ago
Sharjah, Sharjah, United Arab Emirates GULF CAR AUCTION LLC Full timeUrgent Hiring – Customer Service Representative (Malayalam & English Speaking)Location: SharjahJob Type: Full-TimeJob Summary:We are urgently seeking a dedicated and customer-focused Customer Service Representative who can communicate fluently in Malayalam and English. The ideal candidate will support customers, manage inquiries, and ensure excellent...
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Customer Service Representative
6 days ago
Sharjah, United Arab Emirates Erick Trading Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
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Customer Service Representative
4 days ago
Sharjah, Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeCompany DescriptionNejoum Al Jazeera is dedicated to facilitating car transportation from all American auctions. We provide comprehensive services including buyer accounts, towing, shipping, clearance, and constant tracking. Our team works tirelessly to ensure smooth and efficient car transportation for our clients.Role DescriptionThis is a full-time,...
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Customer Service Representative
6 days ago
Sharjah, United Arab Emirates Crystal Trading Est Full timeCrystal Company is seeking a Customer Service Representative who is fluent in both English and Arabic. **Requirements**: - Fluency in both English and Arabic, spoken and written. - Strong communication skills in both languages. - Ability to effectively communicate with customers in English and Arabic. - Proficiency in writing and reading in both English...
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Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates al qaryah auction Full timeImmediate Joiners Only ---------------------- - Field: Automotive Sectors Location: Sharjah Experience: 1-2 Years Exp in field/Working in automotive industry Responsibilities : A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many...
