Vice President and Head of Channel Partner Sales

5 days ago

united arab emirates National Bank of Ras Al-Khaimah PJSC Full time

About the Role This role reports to the EVP & Head of Customer Acquisition and is responsible for leading and driving the strategic growth of Retail Banking products through intermediary sales partners. The Vice President and Head of Channel Partner Salesbuilds, manages, and optimizes third-party agency networks to ensure scalable, compliant, and profitable customer acquisition. What You’ll Be Doing Develop and execute the overall strategy for alternate and intermediary channel sales and define channel-specific KPIs and performance benchmarks. Lead a team of regional/channel managers to ensure consistent execution across geographies and product types. Identify, onboard, and manage DSAs and third-party agencies for personal loan and credit card acquisition. Ensure adherence to regulatory and internal compliance standards. Design incentive structures and engagement models to drive productivity and loyalty. Implement robust governance frameworks for partner onboarding, training, and monitoring. Conduct periodic audits and risk assessments of partner channels. Analyze channel performance using dashboards and MIS reports. Use data-driven insights to optimize channel mix, improve conversion rates, and reduce cost of acquisition. Present regular updates to senior leadership on channel health and growth opportunities. Work closely with internal stakeholders including Product, Risk, Compliance, Legal, and Technology teams. Represent the bank in external forums and industry events to build brand visibility and partnerships. What We’re Looking For Education: Postgraduate/Bachelor’s Degree. Experience: Minimum 8–10 years selling Retail products with competition banks or RAKBANK processes, with at least 5 years in a leadership role managing third-party sales channels. Proven track record in scaling alternate channels and delivering high-volume acquisition targets. Strong understanding of personal loan and credit card products, market dynamics, and regulatory environment. #J-18808-Ljbffr

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