Senior CRM Analyst

منذ 14 ساعات

ras al khaymah, الإمارات العربية المتحدة Datamatics-Global-Services-Ltd دوام كامل
Datamatics-Global-Services-Ltd in Dubai, UAE is seeking an experienced Senior CRM Business Analyst to work onsite. You will gather and document requirements, translate them into user stories and acceptance criteria, and liaise with stakeholders, developers, testers and project managers to ensure CRM solutions meet business objectives.
The role requires Arabic fluency and hands-on experience with Microsoft Dynamics 365 CRM and Power Platform, focusing on Sales, Customer Service, Case Management