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Complex Investigations Unit Manager
3 hours ago
About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day. About the Role Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting‑edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Complex Investigations Unit Manager to lead and execute intelligence‑led and reactive complex investigations into serious financial crime exposure cases. You'll identify weaknesses in controls and advise on remediation efforts to support the continuous improvement of financial crime detection and investigation capabilities. Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team. What You’ll Be Doing Conducting and coordinating proactive intelligence‑led investigations into complex typologies Handling reactive escalations routed to CIU or external authority referrals Advising Product, Operations, and Risk teams on risk exposure and control weaknesses Identifying systemic control gaps and driving remediation strategies Evaluating SAR triggers and reasoning, and ensuring quality and consistency in filings Sharing intelligence internally to support typology learning and risk detection Collaborating with senior leaders and regional MLROs on high‑profile case decisions Overseeing CIU case standards, guidance, training, and stakeholder reporting What You’ll Need 5+ years of experience in complex financial investigations within a financial investigation unit, law enforcement, consultancy, or bank Expertise in AML/CTF typologies, network analysis, SAW quality assurance, and open‑source intelligence Experience collaborating with Engineering, Operations, FinCrime, and Compliance teams Exceptional risk writing, investigative, and governance presentation skills Great analytical judgement and the ability to work autonomously in high‑risk situations Experience coaching and mentoring junior investigators and raising performance standards Important Notice for Candidates Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment. Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. Seniority level Mid‑Senior level Employment type Full‑time Job function Legal #J-18808-Ljbffr
