Systems Engineer

The Systems Engineer / Virtualization Engineer is responsible for the administration, optimization, and support of RAKEZ s enterprise infrastructure, virtualization platforms, server environments, backup systems, and cloud services. The role ensures the continuous availability of systems supporting internal business operations, investor services, digital platforms, ERP systems, and customer-facing remotely, the engineer will collaborate with internal IT teams, datacenter providers, vendors, project stakeholders, and managed service partners to maintain a secure, resilient, and highly available infrastructure environment.

Key Responsibilities
Virtualization & Compute InfrastructureAdminister and maintain VMware vSphere, ESXi, and vCenter environments.
Manage virtual machine provisioning, migrations, upgrades, performance tuning, and lifecycle management.
Configure and maintain VMware HA, DRS, vMotion, Storage vMotion, and clustering services.
Monitor infrastructure utilization and ensure optimal performance of virtualized workloads.
Perform infrastructure capacity planning and resource forecasting.
RAKEZ-Specific Infrastructure SupportSupport infrastructure hosting RAKEZ business applications, investor portals, corporate websites, digital services, ERP systems, CRM platforms, and internal collaboration continuous availability of systems supporting tenant onboarding, licensing, operational workflows, and digital customer services.
Coordinate with on-site datacenter personnel and vendors during infrastructure upgrades, maintenance activities, and incident management.
Support infrastructure requirements for new business initiatives, smart services, and digital transformation projects.
Participate in infrastructure planning for application implementation, upgrades, and in maintaining business continuity for mission-critical services utilized by RAKEZ departments and customers.
Server AdministrationAdminister Windows Server and Linux server environments.
Manage Active Directory, DNS, DHCP, File Services, Group Policies, and Identity Services.
Deploy server patches, updates, and security operating system hardening in accordance with cybersecurity requirements.
Cloud & Hybrid InfrastructureSupport Microsoft Azure and hybrid cloud infrastructure.
Manage cloud compute, networking, storage, and identity services.
Support cloud migration initiatives and workload and maintain disaster recovery solutions leveraging cloud , Backup & Disaster RecoveryAdminister SAN, NAS, and enterprise storage systems.
Manage backup and recovery platforms including Veeam and Azure Backup.
Conduct periodic backup validation and recovery testing.
Maintain disaster recovery readiness and support DR drills.
Ensure compliance with backup retention and recovery objectives.
Monitoring & Incident ManagementMonitor infrastructure health using enterprise monitoring tools.
Respond to incidents, alerts, and service requests within agreed SLAs.
Perform root cause analysis for recurring infrastructure issues.
Coordinate remotely with vendors and stakeholders during major incidents.
Security & ComplianceImplement infrastructure security best practices and hardening standards.
Support vulnerability remediation activities.
Ensure infrastructure compliance with organizational cybersecurity policies.
Support audit activities and compliance reporting requirements.
Collaborate with cybersecurity teams to maintain a secure infrastructure environment.
Documentation & ReportingMaintain infrastructure diagrams, SOPs, asset inventories, and operational configurations, changes, incidents, and recovery procedures.
Prepare infrastructure health, utilization, capacity, and performance reports.
Maintain disaster recovery and business continuity version is tailored more toward a remote engineer supporting RAKEZ s enterprise infrastructure, investor services platforms, ERP/CRM ecosystem, and digital transformation initiatives, rather than a traditional datacenter-only virtualization role.
Desired Candidate ProfileRequired QualificationsEducationBachelor s Degree in Computer Science, Information Technology, Engineering, or a related field.
ExperienceMinimum 5 years of experience in Systems Administration and Virtualization Engineering.
Minimum 3 years of hands-on VMware enterprise administration experience.
Experience supporting hybrid cloud and enterprise infrastructure environments.
Experience working remotely with distributed IT teams and vendors.
Technical Skills MandatoryVMware vSphere, ESXi, vCenterVMware HA, DRS, vMotionMicrosoft Windows Server AdministrationActive Directory, DNS, DHCP, Group PolicyMicrosoft Azure AdministrationVeeam Backup & ReplicationSAN/NAS Storage AdministrationPowerShell ScriptingDisaster Recovery & Business ContinuityInfrastructure Monitoring & TroubleshootingPreferredVMware NSXVMware Horizon VDIAzure Site RecoveryLinux Administration (Ubuntu, RHEL)Terraform or AnsibleMicrosoft Entra IDMicrosoft 365 AdministrationPreferred CertificationsVMware Certified Professional (VCP-D