IT Team Leader
6 days ago
Job Purpose The IT Team Leader is responsible for managing, mentoring, and guiding the IT support team to ensure the efficient delivery of technical support services. This role oversees daily support operations, ensures service excellence through effective resource management, and drives continuous improvement in processes and performance. Key ResponsibilitiesLead, motivate, and manage the IT support team, setting clear objectives, conducting performance reviews, and supporting career development. Oversee day‑to‑day IT support operations, including ticket management, incident resolution, and ensuring adherence to SLAs. Act as a point of escalation for complex or high‑priority issues, coordinating with higher‑level technical teams as necessary. Manage team schedules, shifts, and coverage to maintain consistent support availability. Develop and implement best practices, procedures, and documentation to improve support efficiency and service quality. Identify training needs, provide technical guidance, and ensure ongoing skill development within the team. Monitor performance metrics, analyze reports, and gather user feedback to identify and implement service improvements.RequirementsProven experience in IT support with a strong understanding of incident and service request management. Demonstrated leadership and team management skills with experience conducting one‑on‑one and team meetings. Proficiency with IT support tools, including ticketing systems, remote support tools, and knowledge bases. Strong problem‑solving, analytical, and troubleshooting abilities for resolving technical and process‑related issues. Excellent communication and interpersonal skills with the ability to handle multiple priorities and work under pressure. Familiarity with organizational policies, industry standards, and regulatory compliance in IT operations. Ability to analyze performance data and translate insights into actionable improvements.Nice to HaveExperience in staff selection and participation in performance appraisals. Knowledge of current IT industry trends and emerging technologies. Background in developing or maintaining technical training materials. Experience in implementing automation or efficiency‑enhancing tools in IT support operations.Ready to Elevate Your Career? Join ARRISE Today About Us ARRISE is a leading supplier of player‑favorite content to the iGaming industry. We are a software development and services company delivering end‑to‑end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross‑functional powerhouse driven to deliver. #J-18808-Ljbffr
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Surveillance Team Leader
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ras al khaymah, United Arab Emirates Marshall Wolfe Full timeSurveillance Team Leader Location: Ras Al Khaimah, UAE Work Schedule: 24/7 Shift Rotations (including weekends and holidays) Are you a seasoned surveillance professional with a passion for gaming integrity? We are looking for a Surveillance Team Leader to oversee our day-to-day operations in Ras Al Khaimah. In this role, you will act as a vital communication...
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IT Team Leader
7 days ago
ras al khaymah, United Arab Emirates ARRISE Full timeJob Purpose The IT Team Leader is responsible for managing, mentoring, and guiding the IT support team to ensure the efficient delivery of technical support services. This role oversees daily support operations, ensures service excellence through effective resource management, and drives continuous improvement in processes and performance. Key...
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Housekeeping Team Leader
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ras al khaymah, United Arab Emirates Pullman Hotels & Resorts Full timeCompany Description \"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Stylist Team Leader
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ras al khaymah, United Arab Emirates ARRISE Full timeOverviewThe Stylist Team Leader manages the Stylists Team’s activity, focusing on cost control and optimization, inventory management, compliance with procedures, administrative and people management tasks.Main ResponsibilitiesControls stockEnsures procedure adhesionManages and reports on daily team activities, Attendance, Schedule and Holiday...
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Stylist Team Leader
7 days ago
ras al khaymah, United Arab Emirates ARRISE Full timeOverview The Stylist Team Leader manages the Stylists Team’s activity, focusing on cost control and optimization, inventory management, compliance with procedures, administrative and people management tasks. Main Responsibilities Controls stock Ensures procedure adhesion Manages and reports on daily team activities, Attendance, Schedule and Holiday...
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Pest Control Team leader/ Supervisor
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Pest Control Team leader/ Supervisor
2 weeks ago
ras al khaymah, United Arab Emirates Aquarius Worldwide Full timePest Control Team Leader / Supervisor – Ras Al Khaimah Job Description We are looking for a Pest Control Team Leader / Supervisor to manage daily pest control operations and supervise on‑site technicians. This role involves overseeing field activities, ensuring service quality, and maintaining safety and compliance standards. To be successful in this...
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Handyman Team Leader
1 week ago
ras al khaymah, United Arab Emirates ARRISE Full timeRole Purpose The Handyman Team Leader is responsible for coordinating, supervising, and supporting the handyman team to ensure the efficient maintenance, safety, and functionality of company facilities. The role combines hands‑on technical support with team leadership, ensuring that maintenance requests are addressed promptly, work is completed to quality...
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Handyman Team Leader
1 week ago
ras al khaymah, United Arab Emirates ARRISE Full timeRole Purpose The Handyman Team Leader is responsible for coordinating, supervising, and supporting the handyman team to ensure the efficient maintenance, safety, and functionality of company facilities. The role combines hands‑on technical support with team leadership, ensuring that maintenance requests are addressed promptly, work is completed to quality...
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Handyman Team Leader
7 days ago
ras al khaymah, United Arab Emirates TALENTMATE Full timeOverview The Handyman Team Leader is responsible for coordinating, supervising, and supporting the handyman team to ensure the efficient maintenance, safety, and functionality of company facilities. The role combines hands‑on technical support with team leadership, ensuring that maintenance requests are addressed promptly, work is completed to quality and...
