Technology Operations Executive

Job PurposeThe Technology Operations Executive will support the Business Transformation Department within the Innovation Team by identifying defining documenting and piloting digital transformation and emerging technology opportunities that create measurable business value The role is responsible for translating business challenges into clear business cases use cases requirements and pilot plans while independently developing practical prototypes such as AI agents Power BI dashboards automation workflows and minimum viable products MVPs The role requires a strong understanding of the technology landscape including AI data analytics automation and digital platforms combined with project management stakeholder engagement vendor coordination and effective communication with business departments to ensure solutions are feasible scalable secure and aligned with DHRE s transformation objectives

• Span of Control
• NA Total number of Staff
• NA Financial Dimensions
• As per business plan

• Identify, assess, and prioritize business transformation opportunities across DHRE departments where AI, automation, data analytics, or emerging technologies can improve efficiency, customer experience, governance, decision-making, or operational performance.
• Engage with business departments to understand pain points, document current processes, capture requirements, and translate business needs into structured business cases, use cases, functional requirements, success criteria, and implementation roadmaps.
• Design and independently develop practical pilots, proofs of concept, and MVPs, including AI agents, Power BI dashboards, automation workflows, data models, and low-code/no-code prototypes to validate business value before wider implementation.
• Conduct feasibility assessments covering business value, technical viability, data availability, user impact, integration requirements, cybersecurity considerations, scalability, operating model implications, and estimated benefits.
• Manage pilot delivery activities, including planning, timelines, milestones, risks, dependencies, stakeholder alignment, testing, feedback cycles, issue resolution, and progress reporting.
• Collaborate with IT, Digital, Data, Cybersecurity, Procurement, Finance, and relevant business teams to ensure proposed solutions are technically feasible, compliant, cost-effective, and aligned with enterprise architecture and governance standards.
• Support vendor and partner engagements by preparing technical and business requirements, coordinating demonstrations and technology trials, evaluating proposed solutions, and documenting recommendations for management decision-making.
• Monitor technology trends in AI, agentic AI, analytics, automation, IoT, smart building technologies, drones, surveillance AI, and digital experience platforms, and recommend relevant opportunities for adoption within the real estate business context.
• Define and track KPIs for pilots and digital initiatives, including adoption, efficiency gains, cycle-time reduction, cost optimization, user satisfaction, risk reduction, and business impact.
• Prepare clear presentations, dashboards, status reports, executive updates, and decision papers to communicate opportunities, progress, outcomes, risks, recommendations, and lessons learned to business and leadership stakeholders.
• Support change management and adoption by preparing user guides, training materials, awareness sessions, feedback mechanisms, and handover documentation to ensure successful transition from pilot to operational use.

• Number and quality of identified transformation opportunities, documented use cases, and approved business cases.
• Successful delivery of pilots, POCs, MVPs, AI agents, dashboards, and automation prototypes within agreed timelines and scope.
• Measured business impact from pilots, including efficiency improvement, cost avoidance, cycle-time reduction, user adoption, or service enhancement.
• Stakeholder satisfaction and quality of engagement with business departments, IT, vendors, and leadership stakeholders.
• Accuracy, clarity, and completeness of documentation, reports, dashboards, presentations, and handover materials.

• Internal DH and its vertical employees and departments
• Finance
• Projects
• Business Development
• Tendering
• Design
• Architect
• Engineering amp Infrastructure Teams
• External Consultants
• Vendors
• Contractors
• Industry Peers
• Bodies

• Minimum Qualifications and Knowledge
  • Bachelor s degree in Computer Science, Information Technology, Engineering, Data